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Working at LaFrance Cleaners - Customer Care Associate:
Our Team Members are diverse, energetic, and dedicated to being the best. We come to work to offer our clients great service, reach our personal goals and make the world a better place
At LaFrance our Customer Service Reps are responsible for the entire customer experience. This includes serving customers, handling all service issues effectively, getting orders ready for production, accurate record keeping, managing customer relationships and more.
Primary Responsibilities:
Goals and Objectives:
1. Customer Service - 100% customer satisfaction with no customer complaints each month.
2. Team Player - Remain an honest, reliable, hard working member of our customer service team. Each team player will be responsible for operations of the store and completion of scheduled work.
3. Support Sales Growth - Continually build the company's customer base through delivering excellent customer service and implementing company marketing and operational procedures to support ongoing sales growth.
4. Be at work on time every day.
Essential Abilities, Behaviors & Motivators:
For 75 years, LaFrance Cleaners has been providing superb dry cleaning and laundry services to the people of the Mahoning Valley. Are you ready to join a top-notch, exciting, encouraging team and a fun place to work? Then, apply for the opportunity to become a LaFrance Cleaners team member
Full Time
$41k-54k (estimate)
05/12/2024
07/10/2024
The job skills required for Customer Care Associate include Customer Service, Customer Care, Communicates Effectively, Customer Satisfaction, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Associate positions, which can be used as a reference in future career path planning. As a Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate. You can explore the career advancement for a Customer Care Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Associate job description and responsibilities
Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.
02/19/2022: Phoenix, AZ
Understand customer requirements so as to provide appropriate clarifications and solutions.
04/02/2022: Dayton, OH
Work within various teams to ensure outstanding customer service.
03/12/2022: Detroit, MI
Maintain broad knowledge of customer products and services.
03/25/2022: Burlington, VT
Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.
04/17/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/08/2022: Reading, PA
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/29/2022: Lompoc, CA
Customer orientation and ability to adapt/respond to different types of characters.
02/04/2022: Canton, OH
Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.
04/12/2022: Santa Maria, CA
Delivering great customer experiences (CX) needs to be everyone’s job.
02/01/2022: Nashua, NH
Step 3: View the best colleges and universities for Customer Care Associate.