6 Member Service Representative (Greenbelt, MD) Jobs in Greenbelt, MD
Lafayette Federal Credit Union is Hiring a Member Service Representative (Greenbelt, MD) Near Greenbelt, MD
Description
Welcome to Lafayette Federal Credit Union Careers! Our organization is growing, and we are seeking top-notch individuals to provide support to our members. Our employees are a critical component in our endeavor to be the premier financial partner for every one of our members.
- Do you have a passion for people and value friendly, welcoming interactions?
- Do you value helping people find solutions to their needs?
- Are you looking for an entry-level career that will position you to learn and grow in the financial services industry?
If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Member Service Representative to join our dynamic team at our upcoming branch location in Greenbelt, MD!
About us:
Our Difference: What makes Lafayette Federal cutting-edge? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! We have been recognized nationally by (1) Newsweek’s America’s Best Bank’s list, (2) we’ve received a 5-star rating from Bauer financial, and (3) we’ve also ranked #12 in S&P Global’ s Top Performing Credit Union’s in 2022 for the second year in a row!
Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.
Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.
Requirements
About the role:
The Member Service Representative is not your typical teller role. You will be joining a dynamic team focused on providing credit union members with an unparalleled customer service experience. As a Member Service Representative, you will be empowered to do what’s right for the member because you have a passion for helping others succeed.
A day in the life of a Member Service Representative will include:
- Processing all transactions for members, in person or via telephone including deposits, withdrawals, loan payments, cash advances and transfers.
- Give prompt, efficient, and accurate service in the processing of all transactions such as opening of new checking/savings accounts, direct deposits, ATM cards, CD/IRA/Money Markets.
- Cross-selling and promoting Credit Union products and services.
Our ideal candidate will have entry-level banking and/or retail experience with cash handling, customer service experience, strong verbal communication, and understands the importance of maintaining confidentiality, privacy and professionalism as a front-line representative of our institution.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
- Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
- Fully funded deductible (HMO Plan)
- 401k employer matching contribution
- Income protection with life insurance, short and long-term disability
- Paid time off & holiday leave
- Educational assistance
- Commuter benefits program and more!
Location:
This position will be located in Greenbelt, MD at our newest branch location set to open this coming fall of 2023.
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Job Summary
Full Time
Banking
$39k-48k (estimate)
08/20/2023
06/15/2024
lfcu.org
MC LEAN, VA
100 - 200
1935
PETER BENJAMIN
$10M - $50M
Banking
Related Companies
About Lafayette Federal Credit Union
Lafayette Federal Credit Union is one of the premiere financial institutions in the Washington, D.C. area. Since our founding in 1935, we have sought to provide our members with a safe and convenient place to save, and to offer loans at rates and terms more favorable than those of other financial institutions. We also work hard to provide top-notch customer service. View our careers at www.lfcu.org/careers! Federally insured by NCUA. Equal Housing Lender. Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (CFS), a registered broker-dealer (Member FIN...RA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Lafayette Federal Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at Lafayette Federal Credit Union are licensed to transact securities business in MD.
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The job skills required for Member Service Representative (Greenbelt, MD) include Customer Service, Cash Handling, ATM, Financial Services, Confidentiality, Cross-Selling, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative (Greenbelt, MD). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative (Greenbelt, MD). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative (Greenbelt, MD) positions, which can be used as a reference in future career path planning. As a Member Service Representative (Greenbelt, MD), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative (Greenbelt, MD). You can explore the career advancement for a Member Service Representative (Greenbelt, MD) below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Building member relationships through quality service experiences.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.
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