Role Responsibilities

Lead, serve and coach site operations with safety, teamwork, systems, and productivity:

Create and maintain an environment that empowers your team members to succeed and reach their potential.

· Hire, develop and maintain the talent and skill sets necessary to fulfill customer needs and[Office1] scope of work completion.

· Use your integrity-driven servant leadership and emotional intelligence to promote a safe, caring, growth-oriented and high-standard site subculture in alignment with our company’s values.

· Install and oversee company systems, practices, and policies, ensuring compliance with company standards[Office2] and state laws.

· Document scope of work completion with people assignments and walk-throughs.

· Be accountable to the team, ensuring they hold to their role responsibilities.

· Implement KPIs/metrics that accurately represent the proficiency and productivity of our work.

Delegate and empower team member talent to deliver customer satisfaction and financial performance:

Distribute responsibilities that fit each employee’s talents and provide growth opportunities.

· Find opportunities to appropriately challenge and stretch employees to facilitate growth.

· Gain strong understanding of team member strengths and growth areas to effectively organize work responsibilities that capitalize on both employee talents and customer needs.

· Document team organizational charts and ensure transparency and clarity of all role responsibilities.

· Identify training and leadership exposure opportunities for high-potential talent.

· Ensure the team has the optimal equipment, resources, and support needed to succeed.

Manage strategic customer relationships with integrating systems, leadership, and standards:

Engage customer site leaders to align with strategic needs, plans and key management practices.

· Conduct quarterly business reviews and annual planning discussions with customer leadership.

· Identify and adapt to key customer processes, practices, and preferred communication styles.

· Document customer’s organizational chart and understand all key employees and their responsibilities.

· Align our resources and systems towards customer needs, standards, and goals.

Collaborate with corporate sales in the pursuit of new regional customers:

While your primary focus will be effectively managing your site, expanding regional customers generates professional growth for this role and team while also supporting the overall business.

· When the current site has developed to be autonomous, this role should support our corporate sales team through visiting and building relationships with influencers and decision makers.

· Prepare resources, specifically people and equipment, to begin customer startups as needed.

Deliver operational and financial performance:

After caring for employees and the customer, we must take good care of the business by managing the people, the site management systems, and equipment efficiently.

· Monitor daily work, weekly production hours and monthly financials to identify leakage, overspending, misalignments, and efficiency saving opportunities.

· Audit compliance and use company data systems to quickly identify issues and install controls.

Skills and Knowledge Needed for Success

Minimum Qualifications:

· Behavioral:

o Trustworthy, accountable, and caring.

o Strong leadership and communication skills, including delegation.

o Resourceful, driven, and committed to continuous improvement.

o Highly organized and able to effectively generate structure and compliance adherence.

· Technical:

o 5 years of relevant experience.

o Safety practices and OSHA compliance knowledge.

o Computer literacy (Microsoft products and ERP systems).

o Financial knowledge (budget development and management and simple cost accounting).

o Customer relationship management skillss.

o Able to stand and walk for extended periods of time when necessary.

o Able to work evenings and weekends when necessary.

Preferred Qualifications:

· Associate or bachelor’s degree

· Knowledge of industrial cleaning practices and equipment, including:

o Pressure washing

o Hydro blasting

o Vac truck operations

· Adept at designing Master Sanitation Plans and Cleaning SOPs

· Experience creating effective people development plans

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 4% Match
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Sanitation: 3 years (Preferred)
• Industrial cleaning: 3 years (Preferred)

Work Location: In person