83 Guest Service Representative 7am-3pm/3pm-11pm Jobs in Kansas, MO
La Quinta Inn & Suites Kansas City Beacon Hill is Hiring a Guest Service Representative 7am-3pm/3pm-11pm Near Kansas, MO
ESSENTIAL FUNCTIONS
Ability to perform all Front Office associate duties.
Basic knowledge of how to operate all Front Office equipment. Ability to solve basic equipment problems and/or know who to contact for resolution.
Assist with laundry as needed.
Help to keep lobby clean and guest ready.
Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
Guests should be acknowledged and professionally greeted when in public areas of the hotel.
Associates should remain highly visible and be readily available for guests at all times.
Familiar with property, departments, hours of operation and services of the hotel.
Answer phones within 3 rings using proper greeting and etiquette.
Understand and carry out specific duties in case of an emergency (fire alarms, bomb threat, medical, tornado, etc).
Properly accept, log and maintain mail in an organized manner.
Confirm, record, and deliver wake-up calls (using manual sheets and/or switchboard).
Use and explain the use of TDD equipment for hearing impaired callers or guests.
Support team members to ensure the team’s entire workload is completed daily.
Complete responsibilities in a consistent and accurate manner.
Pass on pertinent information to next shift: Group information, current selling strategy, follow-up required for guests or shift responsibilities.
Know and understand guest needs and expectations.
Proper administration of key control.
The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
Associates are required to comply with department uniform and appearance standards.
Associates are expected to carry out all reasonable requests by Managers/Supervisors which the associate is capable of performing.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time | Part Time
$27k-35k (estimate)
01/27/2024
06/06/2024
The job skills required for Guest Service Representative 7am-3pm/3pm-11pm include Front Office, Laundry, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative 7am-3pm/3pm-11pm. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative 7am-3pm/3pm-11pm. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative 7am-3pm/3pm-11pm positions, which can be used as a reference in future career path planning. As a Guest Service Representative 7am-3pm/3pm-11pm, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative 7am-3pm/3pm-11pm. You can explore the career advancement for a Guest Service Representative 7am-3pm/3pm-11pm below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
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