Job Summary:

The Service Manager will oversee the business and administrative aspects of the Service Department. In addition to ensuring customers are satisfied,

Supervisory Responsibilities:

• Hires and trains new staff.
• Organizes and oversees employees’ work and schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

• Plans the repair work that is necessary; estimates cost of labor and parts for customers.
• Notifies customers of repair costs or insurance settlement.
• Orders parts and materials needed for repair job.
• Ensures all work has been executed correctly by inspecting vehicles after repair.
• Communicates with customers throughout repair process.
• Creates invoices for completed work.
• Performs other related duties as needed.

Required Skills/Abilities:

• Excellent managerial and supervisory skills.
• Extensive knowledge repair techniques and procedures.
• Ability to read work orders submitted by insurance adjusters.
• Excellent communication and interpersonal skills.
• Thorough understanding of how to use tools required for the trade.

Education and Experience:

• High school diploma or equivalent required.
• Successful completion of technical school program OR a three-year apprenticeship as an auto body repairer.
• Five years of experience in auto body repair.

Physical Requirements:

• Must be able to work safely in a noisy area with many odors present.
• Must be able to lift 25 pounds at times.
• Must be able to inspect vehicle damage in a variety of weather conditions.
• Good vision to inspect repair work.
• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Fitchburg, WI 53575: Relocate before starting work (Required)

Work Location: In person