23 Customer Services Representative Jobs in Fort Mill, SC
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Kuester Management Group is Hiring a Customer Services Representative Near Fort Mill, SC
- Process client inquiries in a manner that is consistent with company outlined response times and satisfaction ratings.
- Assist clients with questions regarding account balances, governing document compliance, work order requests and miscellaneous community information.
- Engage with and provide high quality customer service to homeowners in person, via email, and over the phone.
- Complete regular compliance inspections for partner communities.
- Maintain superior customer service levels according to company standards
- Provide prompt, courteous service to all external and internal customers
- Effectively handle inbound customer service calls
- Send email correspondences in a professional manner
- Apply critical thinking and problem-solving skills to customer concerns
- Identify and resolve a wide variety of customer service issues related to property management
- Perform other duties as it relates to client services process and procedures
- Excellent customer service skills - in person and over the phone
- Call Center experience beneficial
- Professional written and verbal communication skills
- Ability to prioritize tasks/manage multiple assignments
- Bilingual preferred
- Ability to utilize computers and related software
- Flexible/ability to adapt to change
- Attention to detail
- High School Diploma Required, some college preferred
- Must have ability to thrive in a team/call center environment
- Excellent customer service skills
- Ability to multi-task
- Demonstrated ability to communicate effectively
- Proficient in Microsoft applications (Word, Excel, Outlook, etc.)
- Strong problem-solving skills
- Excellent organizational skills
- At least 1 year of customer service experience, preferably in an inbound call center environment
- Desire to learn about HOA
- Full Insurance package
- Generous PTO offering
- 401K matching options
- Team oriented service group
- Family owned and operated company
Job Summary
Full Time
Restaurants & Catering Services
$33k-42k (estimate)
04/04/2023
04/24/2024
corporate.mcdonalds.com
NEW BERLIN, WI
>50,000
Private
KIM BUESING
$1B - $3B
Restaurants & Catering Services
Related Companies
The job skills required for Customer Services Representative include Customer Service, Problem Solving, Call Center, Attention to Detail, Client Service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Services Representative positions, which can be used as a reference in future career path planning. As a Customer Services Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Services Representative. You can explore the career advancement for a Customer Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Services Representative job description and responsibilities
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/18/2022: Albany, GA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/01/2022: Columbus, MS
Customer Services Representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/23/2022: Huntsville, AL
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
03/28/2022: Springfield, OH
Responding to questions with positive language can greatly affect how the customer hears the response.
04/04/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Services Representative jobs
Have a clear escalation pathway.
04/07/2022: Fayetteville, AR
Listen, understand and take action.
03/18/2022: Anchorage, AK
Understand the customer’s expectations.
04/04/2022: Virginia Beach, VA
Listen attentively and actively.
04/18/2022: Birmingham, AL
Become a customer advocate and a brand ambassador.
03/13/2022: Pittsfield, MA
Step 3: View the best colleges and universities for Customer Services Representative.
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