10 Sea Logistics Customer Care Specialist Jobs in Atlanta, GA
Kuehne + Nagel is Hiring a Sea Logistics Customer Care Specialist Near Atlanta, GA
- You will provide proactive advice and consultancy, ensuring Customer satisfaction
- Shipment Management Qualification and entry of Customer orders into Operational process
- Support Customer Development & Maintenance
- Close cooperation with Branch & Area management as well as Sea Logistics operations (Operational Care Center) for an enhanced customer experience
- Profit Maximization – avoid additional costs & expenses due to internal service failure
- Financial Excellence & Development
- Quotation Management: Qualification of Customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in-line with the national leeway in decision-making (front-line Empowerment) Familiarization with KN Products & systems, i.e. Customer myKN, KN Login/ESP, CoreLOG
- Customer onboarding: Inclusion and transfer of customer requirements into systems (Business & Customer profile)
- Customer Data Management: Maintenance and integration of customer data in the Kuehne Nagel Systems
- Customer Relationship Management: Knowledge Exchange with Sales
- Establishing and building Customer relationships (Sales support)
- Reporting (refining and reviewing Customer requested reports generated from KN Systems)
- Care & follow up on first orders & document Customer Feedback
Job Summary
Full Time
Transportation
$45k-56k (estimate)
05/23/2024
07/21/2024
us.kuehne-nagel.com
LEWISVILLE, TX
25 - 50
2020
DAVID HENDERSON
<$5M
Transportation
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The following is the career advancement route for Sea Logistics Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Sea Logistics Customer Care Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sea Logistics Customer Care Specialist. You can explore the career advancement for a Sea Logistics Customer Care Specialist below and select your interested title to get hiring information.
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