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Job Title: Guest Relations Supervisor
Department: Guest Experience
Business Unit: KSE
Location: Ball Arena and DICK’S Sporting Goods Park
Reports To: Director, Guest Experience
Employment Type: Part-time, variable hour, non-exempt
Supervisor Position: Yes
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Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, 1STBANK Center, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.
Nature of Work:
Our KSE Guest Relations team as part of our Guest Experience department shares the common goal of providing guests with a consistent level of service that both exceeds their expectations and enhances their experience at our venues. We all work together to welcome each guest to every event with genuine enthusiasm. As a Guest Relations Representative, your top priority is the guest. You are here to assist our guests and ensure their needs are met. We expect our supervisors to encourage, guide and coach our staff on how to provide this role efficiently and effectively. Positive energy and enthusiasm are expected.
Examples of work performed:
This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
Qualifications
Competencies/Knowledge, Skills & Abilities
Compensation
Equal Employment Opportunity
Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Full Time
$39k-63k (estimate)
07/20/2023
05/22/2024
pepsicenter.com
Denver, CO
1,000 - 3,000
The job skills required for Guest Relations Supervisor include Customer Service, Communicates Effectively, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Relations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Relations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Relations Supervisor positions, which can be used as a reference in future career path planning. As a Guest Relations Supervisor, it can be promoted into senior positions as a Hotel Manager Assistant that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Relations Supervisor. You can explore the career advancement for a Guest Relations Supervisor below and select your interested title to get hiring information.