JOB
The Northglenn Recreation Center is seeking an energetic, courteous, customer-focused individual to fill a part-time position on our Guest Services team. This position will support the day-to-day operations of the recreation facility and provide information to guests regarding City of Northglenn recreation facilities, programs, services, and events. Primary duty of the position is to provide a clean, safe, and helpful environment for users of the facility. Hours include days, evenings & weekends. This position requires scheduling flexibility.
EXAMPLE OF DUTIES
Delivers prompt and professional solutions to both external and internal customer inquiries through face-to-face, phone, and email interactions. Inquiries will focus on the services, programs, and activities offered by the facility, as well as the entire Parks, Recreation, and Culture Department. Welcomes and greets patrons in a timely manner, engaging and directing them, as needed. Provides quality service through the development of relationships with facility users, program participants, community members, City employees, and numerous partner organizations. Assists in the oversight of facility and Guest Services operations to include the customer service experience of members, guests, and others utilizing the facility. Helps with reservation requests and the scheduling of internal and external bookings. Processes a variety of financial transactions and responsible for cash drawer reconciliation. Performs light custodial work, when needed.
SUPPLEMENTAL INFORMATION
Selected candidate will be required to complete and pass a background investigation and drug screen. Duties may require standing, walking, and sitting for long periods; handling and operating objects and equipment, reaching outward and above shoulders to carry, pull, push, or lift to 50 pounds unassisted.Hiring Range: $16.88 - $18.00 DOQFull Salary Range: $16.88 - $21.95