Job Description:

GENERAL JOB SUMMARY:

The Quality System Specialist will be responsible for the support and maintenance of the Quality Management System within ISO9001, AS9100, DCMA, DCAA, DoD, and other statutory/regulatory requirements. Specifically, functions including the document control system, corrective and preventive action system, and internal audits are the primary responsibilities of this position.

ESSENTIAL JOB FUNCTIONS:

Quality System Specialist I

• Responsible for the general support and maintenance of the Quality Management System within AS9100 and ISO 9001 and other statutory and regulatory requirements.
• Supports internal quality audits, corrective and preventive action closures, and other measures to ensure the effectiveness of the quality management system.
• Supports document control system related tasks and assignments.
• Performs administrative tasks related to audit activities, such as preparing meeting agendas, writing audit summary reports, and facilitating closing meetings.
• Supports analysis of department and internal audit data to identify trends.
• Supports the creation and implementation of quality management system training.

Quality System Specialist II

• Conducts internal quality audits, corrective and preventive action closures, and other measures to ensure the effectiveness of the Quality Management System.
• Supports document control system by facilitating document creation and approvals.
• Assists process owners in generating or updating standard operating procedures or work instructions to define and improve Quality Management System functions.
• Assists process owners in revising existing documentation and processes as part of a company-wide continuous improvement initiative.
• Supports process owners in creating forms, reports, and tools needed to support business processes.
• Applies clear, concise written language to describe process criteria, activities, and decision points.
• Develops and documents process flows.
• Reviews documentation change requests for content and completeness.
• Conducts cross-functional reviews to identify the impact of Quality Management System documentation changes on other processes. Ensures changes will not harm the effectiveness of the Quality Management System.
• Monitors quality management system metrics to ensure quality objectives and targets are met.
• Creates, implements, and provides quality management system training.

Quality System Specialist III

• Leads the execution of internal quality audits and provides mentorship to the audit team to continuously assess internal auditor skills and recommend necessary improvements or additional training.
• Ensures applicable AS9100 and ISO9001 standard requirements are within documented procedures.
• Identifies and resolves gaps within the quality management system.
• Works with process owners to develop measurements and metrics to evaluate process effectiveness.
• Creates, implements, and provides quality management system training.
• Coordinates and maintains the master internal and external audit schedule and ensures that audits are completed as planned.
• Ensures all auditors complete audit documentation and provide relevant details to substantiate findings.
• Performs administrative tasks related to audit activities, such as preparing meeting agendas, writing audit summary reports, and facilitating closing meetings.
• Follow-up on internal and external audit-related corrective actions to ensure closure and effectiveness.
• Performs analysis of internal audit data and identifies trends to determine effectiveness of the Quality Management System.

Experience and Skills:

Other Job Functions

• Other duties may be assigned

SUPERVISORY RESPONSIBILITY:

None.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

The knowledge, skills and abilities listed below apply to all levels of QS Specialists:

• Ability to maintain sensitive and confidential information as required by government standards.
• Ability to interact effectively with peers, supervisors, and managers.
• Ability to interact appropriately with the public when necessary.
• Ability to adhere to workplace rules.

Quality System Specialist I

• Able to manage multiple projects and deliverables simultaneously.
• Must have some experience performing compliance audits.
• Working knowledge of RCCA processes.
• Some experience analyzing data.
• Excellent communication skills.
• Proven problem-solving skills.
• Able to adapt to changing conditions.
• Able to travel up to 10% of the time domestically.
• Proficiency with MS Office Suite of products.

Quality System Specialist II

• Four years of experience in the Aerospace and Defense or manufacturing industry.
• AS9100 Certified Lead Auditor (or relative quality certification).
• Working knowledge of Continuous Improvement Tools.
• Proficient performing RCCA.
• Experience with Quality Management Systems.
• Able to manage multiple projects and deliverables simultaneously.
• Expert experience analyzing quality data.
• Excellent communication skills.
• Proven problem-solving skills.
• Able to adapt to changing conditions.
• Able to travel up to 25% of the time domestically.
• Proficiency with MS Office Suite of products.

Quality System Specialist III

• Six years of experience in the Aerospace and Defense or manufacturing industry.
• AS9100 Certified Lead Auditor (or relative quality certification) for minimum of 4 years.
• Expert knowledge of Continuous Improvement Tools to apply and teach.
• Expert knowledge of RCCA processes to apply and teach.
• Experience with Quality Management Systems.
• Able to manage multiple projects and deliverables simultaneously.
• Expert experience analyzing quality data.
• Excellent communication skills.
• Proven problem-solving skills.
• Able to adapt to changing conditions.
• Able to travel up to 25% of the time domestically.
• Proficiency with MS Office Suite of products.
• Bachelor’s degree in Business Administration, or Science, Technology, Engineering, Mathematics (STEM), or related.

EDUCATION AND EXPERIENCE:

The education and experience listed below apply to all levels of Quality System Specialists.

• Bachelor’s degree in a related field. AS9100 Lead Auditor certification (or relative quality certification) and/or years of equivalent audit work experience will be considered in lieu of a bachelor’s degree.

PREFERRED EXPERIENCE:

Quality System Specialist I

• Some experience in the Aerospace and Defense industry.
• Familiar with the AS9100 Standard.

Quality System Specialist II

• Familiarity with Lean principles.

Quality System Specialist III

• Familiarity with Lean principles.
• Strong interpersonal and leadership skills.

WORK ENVIROMENT / PHYSICAL REQUIREMENTS:

• Office and/or manufacturing environment
• Ability to stand and sit for long periods of time
• Ability to perform repetitive motion (keyboarding, 10-key, phones)
• Ability to lift up to 25 pounds

TRAVEL REQUIREMENTS:

• 0-25% - May be required between KUAS locations.

Job Benefits:

• Medical, Dental & Vision Insurance Coverage
• Life/ADD & Short/Long Term Disability Insurance
• 401(k) Savings Plan
• Employee Stock Purchase Plan (ESPP)
• Paid Time-Off (PTO)
• Holidays
• Education Reimbursement

Kratos Defense is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class.
All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.
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From: Kratos Defense