18 ServiceNow Business Analyst Lead Jobs in Chantilly, VA
SORT BY
K
T
L
G
r
A
B
K
C
A
A
A
A
C
K
C
A
A
ServiceNow Business Analyst Lead
$101k-123k (estimate)
Full Time
0 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Koniag Management Solutions is Hiring a ServiceNow Business Analyst Lead Near Chantilly, VA
Koniag Management Services, a Koniag Government Services company, is seeking an experienced ServiceNow Business Analyst Lead with a Secret Clearance to support KMS and our government customer. This is a Remote position.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
- Extensive ServiceNow custom application development requirements gathering and testing experience
- Ability to understand basic relational database requirements
- Ability to derive and create user stories and acceptance criteria from functional requirements
- Ability to derive and execute a testing strategy based on user story acceptance criteria. Testing will include both custom portal UI testing and native data testing
- Plan, manage and coordinate the implementation of ServiceNow Agile projects and identify customer's information system requirements
- Act as the Scrum lead for multiple ServiceNow application development scrum teams, and help manage and prioritize the backlog based on customer input
- Develop and coordinate the project progress and monitor the creation and status of all related project artifacts
- Develop appropriate system testing strategies, plans or scenarios, and ensure these are executed by the team
- Identify requirements from a variety of stakeholders
- Develop and interpret IT policies, procedures and strategies governing the planning and delivery of IT services
- Advise other specialists on technical issues, diagnostic methods and potential solutions to programs
- Act as the liaison between the customer and the project team, and facilitate communication between the customer and the project team throughout the project
- Establish and maintain a business relationship between the customer and developers, process specialists, and other subject matter experts
- Work with customers to identify their needs and ensure the project team is able to meet these needs as business needs change over time and between circumstances
- Represent the project team and product offerings to customers through coordinated briefings and demonstrations
- Work with the project team to ensure that the team’s response to customer’s requirements is appropriate
- Works as part of a multi-contractor team on client engagements
Work Experience, Knowledge, Skills & Abilities:
- Bachelor’s degree in Information Technology, Computer Science, Engineering (or equivalent related field experience)
- Demonstrated knowledge and experience in four competencies: 1) Attention to Detail, 2) Customer Service, 3) Written and Oral Communication, and 4) Problem Solving
- Demonstrated accomplishment of ServiceNow assignments that required knowledge of the ServiceNow platform, multiple modules, and development of scoped applications
- Demonstrated competency in contributing to Agile Scrum teams
- Demonstrated ability to analyze a number of alternative approaches in the process of advising management and customer concerning aspects of system design and technical solutions
- Proficient knowledge in Information Technologies to include enterprise architecture, software development, data and telecommunications, security best practices, cloud computing, and Operations and Maintenance processes
- Strong skills in leadership and teambuilding, decision making, reasoning, and problem solving
- Strong communication (written and oral), presentation, and interpersonal skills
- Minimum Secret Security Clearance: ideally with eligibility for Top Secret, if needed
Desired Qualifications
- PMI - Project Management Professional (PMP) certification
- CSM – Certified ScrumMaster
- ITIL® Foundation certification
- ServiceNow Certified Administrator
- Prior experience working in a ServiceNow Development Team
- ITIL® intermediate certifications, ServiceNow development or implementation certifications, Human Centered Design knowledge, working knowledge of client
#LI-JB1
Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com
EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Summary
JOB TYPE
Full Time
SALARY
$101k-123k (estimate)
POST DATE
05/17/2023
EXPIRATION DATE
05/09/2024
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
