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Director, Revenue Acceleration
KnowBe4 Clearwater, FL
$142k-192k (estimate)
Full Time 1 Month Ago
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KnowBe4 is Hiring a Director, Revenue Acceleration Near Clearwater, FL

Seeking a proven and experienced individual to develop strategy and execute sales acceleration initiatives, with a focus on international expansion. Reporting to the VP of GTM Strategy & Deal Governance, the ideal candidate will have experience building, enabling, launching, and scaling sales initiatives and related operational processes, partnering with cross-functional teams and stakeholders including Revenue Operations, Sales, Finance, Legal, Pricing, Product, Marketing, Enablement, etc. It is essential for the selected candidate to effectively document and prepare data-driven analyses, performance trends, actionable insights, and recommendations supported by business cases.

Responsibilities:

  • Design, program manage, launch and support sales acceleration initiatives. The initial focus of this role will be on developing and program managing the execution of the international expansion strategy. Managing cross-functional efforts to ensure initiatives are enabled, launched and supported successfully.
  • Develop and report out on KPIs to track the effectiveness and gains achieved via each initiative. Provide actionable insights and recommendations.
  • Design and drive international expansion planning. Define cadences, facilitate cross-functional meetings, create meeting materials (e.g. agendas, action plans and tracker, status updates).
  • Collaborate cross-functionally to assess the needs of corporate and the regions, and make progress offline on key takeaways
  • Collaborate with reporting and analytics team to enable system/real-time reporting on KPIs, and international sales team performance
  • Prepare senior-level progress reports on a regular cadence, with performance trends, actionable insights, asks, recommendations with supporting business cases.
  • Collaborate with Enablement team to ensure effective onboarding of international sales reps, not only aligned to US processes, but additionally for channel and region specific onboarding needs.
  • Support readiness and launch of new markets, ensuring standard Rhythm of the Business, processes, enablement, and tools are implemented successfully within newer international regions.
  • Contribute to a customer-centric culture by ensuring revenue operations positively impact customer satisfaction, retention, and acquisition.
  • Support QBR decks, Board decks, and adhoc data analysis and creation of presentations on business challenges as they arise.
  • Support cross-training efforts to ensure work coverage and work-life balance.

Requirements:

  • Prefer minimum 10 years of experience in Operations / Revenue Operations in a subscription-based business focusing on ARR, with proven track record of success
  • Bachelor’s in finance, accounting, business or adjacent field; MBA preferred
  • High competency of data/financial modeling and analysis, as well as development of actionable insights, recommendations and business cases.
  • Strong business acumen in a software related environment
  • Extensive experience with Salesforce, Excel modeling and analysis, and data visualization tools (Tableau, Power BI)
  • Experience successfully working in a fast-paced Global company leading multiple projects and relationships with continuous change and competing priorities.
  • Extensive experience in defining and launching innovative performance metrics and initiatives, sales productivity & performance improvement programs, identifying gaps or business needs, proposing data-driven recommendations, and innovating and scaling solutions.
  • Highly analytical, data/fact driven, process oriented, and comfortable developing data-driven recommended changes to the status quo.
  • Exceptional verbal, written, and presentation communication skills.
  • Combination of positive/can-do attitude, strong intellect, creative problem solving, effective cross-functional communication, growth mindset that focuses on providing data-driven options and recommendations, with an eagerness to roll up sleeves to improve performance.
  • Strong ability to develop cross-functional relationships and build trust and rapport with Sales, Finance, Legal, Rev Ops, Marketing, Product, and other orgs within the company.
  • Results-driven, with a strategic customer-focused mindset, yet having a keen eye for detail.
  • Excellent at digging through data and translating it into actionable / impactful insights and recommendations.
  • Desire to hear and understand Sales needs and determine paths forward, while balancing the adherence to guardrails needed by Legal and Finance.
  • Ability to handle stress with a positive, calm and data-driven approach, focused on company objectives.
  • Operate with honesty, integrity, transparency, enthusiasm, and respect for others.

Job Summary

JOB TYPE

Full Time

SALARY

$142k-192k (estimate)

POST DATE

03/16/2024

EXPIRATION DATE

03/27/2024

WEBSITE

knowbe4.com

HEADQUARTERS

CLEARWATER, FL

SIZE

1,000 - 3,000

FOUNDED

2010

TYPE

Public

CEO

STU SJOUWERMAN

REVENUE

$50M - $200M

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KnowBe4 offers security awareness training programs for enterprises to manage social engineering, spear phishing and ransomware attacks.

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