Title: Senior Software Engineer

We are seeking a passionate Senior Software Engineer to be a core part of the team building the growth engine for Knock and helping to create a world class customer experience. You'll play a key role in developing applications and services that drive Knock.com, as well as the platform supporting our network of partners and Knockstars. This role will be primarily backend-focused with a 70/30 split between backend and frontend.

Role Description:

• Design, architect, build and maintain our core backend services that power Knock’s customer-facing applications and communicate your designs to fellow engineers.
• Commit to good engineering practices of security, testing, logging, alerting and deployment processes
• Continually learn, grow, and expand your knowledge, while also supporting others learning experiences; act as a mentor and be a resource for others inside and outside of your team
• Demonstrate a high level of ownership for the Knock platform and our customer experience and advocate for strong UX and Design principles
• Design solutions with simplicity and consistency, enabling elegant, composable architecture to scale complex software systems
• Collaborate with our talented UX, Product, and Engineering team members as well as other parts of the Knock business to deliver great products
• Participate in the on-call rotation (required)

You Should:

• Have 5 years of software development experience in a professional work environment
• Have 3 years of writing production-level Node.js code
• Have 2 years of writing production-level React code
• Believe in creating diverse, equitable, and inclusive practices and programs that will further Knock’s commitment to making an impact, learning, putting people first, being open, and courageous
• Have proven success working 100% remote in prior positions & are experienced working with a distributed, national team
• Be able to adapt to a rapidly changing startup environment and willing to learn new technologies and tools while working with existing data and services
• Be able to author, present and communicate technical designs and processes to both technical and non-technical audiences

Technical Qualifications - You’ll Bring: 

• Programming proficiency in designing and implementing services in Node.js and TypeScript with experience in common frameworks such as Fastify
• Understanding of software design principles and experience with the full lifecycle software development including requirements gathering, development, testing, troubleshooting, deployment, instrumentation and monitoring
• RDBMS and SQL experience (MySQL or PostgreSQL), general DB design, writing and optimizing queries
• Experience designing RESTful and/or RPC style APIs to drive web experiences, and service to service functionality for business entities and data manipulation
• Experience working and integrating with third-party APIs
• Experience in Infrastructure with at least one major cloud provider, ideally AWS (we use ECS, RDS, Lambda, S3, SNS, SQS, CloudWatch, etc.)
• Experience in building and updating CI/CD pipelines (bonus)
• Familiarity with logging, debugging and application performance monitoring tools
• Experience in HTML, CSS and Javascript with a solid understanding of modern web technologies (React.js, Next.js, Svelte, Typescript) to build and maintain responsive web applications

Physical Requirements:

• Set up and constantly operate a computer
• Communicate and exchange accurate information to others via telephone or internet video applications
• Must be available on scheduled weekends and overnights for on-call escalations 

Compensation and Benefits:

The candidate must be able to perform the essential functions of the job, with or without reasonable accommodation.

Our Compensation Philosophy: As a remote first fully remote (U.S.-based) workforce, our goal is to ensure that all Knockstars are fairly compensated. Please note that the salary range information that follows is a good faith estimate for this position: $125,000 - $165,000 USD. This job posting expires on March 31, 2024.