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Floor Coverings International Louisville East
Louisville, KY | Full Time
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Great Day Improvements: A Family of Brands
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Louisville, KY | Full Time
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Klausing Group is Hiring a Production Manager Near Louisville, KY
Position
We take great pride in delivering on our brand promise and building strong client relationships. To accomplish this goal, production managers and account managers work together to deliver a quality product in the safest and most efficient manner possible. In our service delivery model, production managers serve our field operations staff and are responsible for:
- Safety of our crews and clients
- Quality control
- Production efficiency
- Crew development.
- Equipment allocation and control
Account managers serve our clients and are responsible for:
- Client communication
- Contract renewals and enhancement sales
- Quality control
- Issue resolution
Cooperation and communication between production managers and account managers is critical and makes it possible to achieve our goal of satisfied clients, field staff that are well-trained and operating safely, a proud and excited team, and work that is efficient and profitable.
Production managers supervise, serve, and develop the field operations teams that deliver services to our clients. Production managers are responsible for building relationships with our staff in order to ensure:
- A culture of safety first
- Quality standards are met
- Services are delivered on time
- Job budgets are achieved
- Employees are retained, trained, and developed
- Equipment is maintained
Production managers work with account managers to manage the quality of our service delivery and to resolve any client issues and or concerns. This is a management position and requires a certain amount of daily preparation and leadership. As leaders in the company, production managers are responsible for modeling and enforcing all policies and procedures including uniform dress codes and safety policies.
Key Responsibilities
- Administer and enforce safety policies ensuring that staff, clients, and property are safe and protected.
- Create and manage schedules, equipment and staff allocation. Communicate changes to the schedule with account managers. Work with branch manager to develop routes and maximize efficiency.
- Plan and manage morning dispatch and participate in weekly branch huddles.
- While all clients are important, have a clear understanding of strategic clients. Develop property inspection schedules, scheduling more frequent visits to strategic clients. Time visits so that in-field crew training can be provided.
- Production managers main objective is to serve and supervise field operations teams. Monitor daily team performance and hold them accountable to safety, quality, and efficiency standards. Teach them and develop their potential.
- Visit job sites weekly or bi-weekly to meet with field operations teams, identify quality issues, complete quality audits, and review lean plans.
- Develop and execute lean plans to maximize client value and provide the highest possible quality to customers while improving morale, safety, and employee delight.
- Facilitate 5s projects to decrease waste, optimize productivity, maintain an orderly workplace and use visual cues to attain more consistent operational results.
- Log any service issues in our issue resolution system and review issues daily with account managers. Resolve issues by due date.
- Onboard new clients and new contacts using Klausing Group’s on-boarding process.
- Review and approve employee time sheets.
- Leadership: Perform some work while on site. Pull some weeds, prune some suckers etc. Demonstrate servant leadership. When you are on site with the crews, be sure to acknowledge the crew and speak to them about any issues. Check with the PM before initiating any significant work that could hold the crew up. Be sure to spend a few minutes pulling some weeds or pruning some suckers in order to show respect to the crew. If you see poor production practices, bring them to the attention of the PM as soon as possible. Training our crews on proper quality and productivity is the responsibility of our entire team.
Success Metrics
- Safety: Administer and enforce safety policies
- Quality: Increased quality audit volume and scores
- Efficiency and Productivity: Achieve job budgets and productivity goals.
- Personnel Development: Advancement of the capabilities of the team
- Fleet & Equipment: Oversee allocation and preventative maintenance.
- Intangibles: Upholding and representing the values of the company, advancing our vision to set a new standard and promote smart landscaping, leadership and team development, great work ethic and attitude, consistently building fans of our company in our clients
Position Requirements
- Desire 3 years’ experience
- Ability to lift up to 50 pounds and constant standing and walking
- Valid driver’s license, DOT medical examiners certificate, insurable
- Pesticide applicator license (category 03)
- Basic first aid and blood borne pathogens certification
- Good written and oral communication skills
- A demonstrated ability to develop strong professional relationships in a business-to-business setting
- Strong time management and interpersonal skills.
- Creative problem solver with capacity to innovate
- Team orientation. Prepared to lead by example, roll up the sleeves and do what it takes to get the job done.
- Basic Microsoft Office software skills and ability to learn other software
- Landscape experience is desirable including knowledge of local plant types, turf types and identification of common landscape issues and knowledge of common solutions
Company
The idea for the Klausing Group was formed in 1992 by two teenage brothers on a mission to buy a car. They started with a lawnmower and some fliers promising that “we’ll cut class to cut your grass.” Eventually, they cut enough grass to buy the car. And they kept going. The company mission has since evolved, and Klausing Group has become an industry leader redefining what your landscaping should do for your business, your neighbors, and the environment.
Job Summary
JOB TYPE
Full Time
SALARY
$91k-121k (estimate)
POST DATE
01/25/2024
EXPIRATION DATE
05/20/2024
WEBSITE
klausinggroup.com
HEADQUARTERS
Lexington, KY
SIZE
25 - 50
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The job skills required for Production Manager include Leadership, Scheduling, Microsoft Office, Product Quality, Lean, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Production Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Production Manager. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Production Manager positions, which can be used as a reference in future career path planning. As a Production Manager, it can be promoted into senior positions as a Production Control Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Production Manager. You can explore the career advancement for a Production Manager below and select your interested title to get hiring information.
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