Job Title: Program Secretary I

Full time

Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon.

Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility.

The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites.

WHAT IS GREAT ABOUT THIS OPPORTUNITY

Vision: Sharing the power of mental wellbeing

Mission: Providing compassionate care throughout our community

Excellent outdoor activities including, hiking, biking, kayaking, wellness, ziplining, and fishing.

Welcoming community and a great place to raise a family.

Program Secretary I Pay Range:

Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.

Salary: $14.27 - $21.41 DOE

Program Secretary I Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403 (b) Retirement Plan
• Paid Vacation & Wellness Days
• Life Insurance
• Disability Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Employee Discounts
• Employee Assistance Program (EAP)
• Wellness Program
• Tuition Reimbursement Program

Program Secretary I Summary: This position is responsible for all daily tasks related to administrative functions of assigned clinical programs. This position is embedded with assigned clinical programs and works in conjunction with both clinical and support services managers.

Program Secretary I Education and Experience:

Required:

• High school diploma or GED.
• Two years of office experience.
• One year of client information data input experience.
• One year of client scheduling experience.
• Valid Oregon driver’s license, insurable driving record. Personal automobile insurance is required if clients are transported, or any agency business is conducted by the employee using their personal vehicle.

Preferred:

• One year of clinical or behavioral health office experience.
• One year of clinical provider scheduling experience.
• EHR experience.

Program Secretary I Responsibilities:

• Ensure the provider scheduler is accurate and up to date with all vacation, sick, holidays, and training days on scheduler.
• Assist program managers and clinical staff with organizing meetings, trainings, and interviews. This will include making material packets/binders and copies as needed.
• Navigate client profile, client and provider scheduler, admin services, and reports in Credible Electronic Health Record (EHR).
• Facilitate inter-office mail pick up and employee mailbox maintenance.
• Distribute client satisfaction surveys to clients at the appropriate time as noted in the schedule book.
• Maintain Involuntary Services and Crisis Services Report in Credible BI and Tableau.
• Facilitate crisis protocol for clients in need of urgent services.
• Support program staff to ensure the smooth operations of the agency.
• Other duties as assigned by the Support Services Supervisor, Manager, or Director of Operations.

Other Considerations: Klamath Basin Behavioral Health celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status, or any other basis covered by appropriate law. Our employment decisions are based on qualifications, merit, and agency need.