At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. We power a growing family of locally known brands including Hart’s, Superpumper, KB Express, ConoMart Super Stores, Casey’s Corner Store, Red Carpet, On the Run, MVP, Mr. Gas, KJ Super Stores, and more!

Position : Café Assistant Manager

Position Summary: The Café Assistant Manager is responsible for assisting the Store Manager in all day-to-day operations related to those tasks essential to store operation.

Key Responsibilities:

• Performs management duties as assigned or in the Store Manager's absence
• Directs and prioritizes the work of the store personnel at the Store Manager's discretion
• Assists Store Manager with recruiting, hiring and training store employees
• Assists with ensuring all employees deliver excellent customer service. Motivate, encourage and challenge all employees. Resolve customer complaints in a timely, professional manner.
• Enforce daily operating procedures to ensure store is clean, adequately stocked and organized. Verify all items are stocked and displays are appealing, priced correctly and displayed in safe manner
• Maintain quality brand image standards and pass evaluations. Maintain inventory.
• Properly clean and maintain equipment and ready high-margin products such as coffee, fountain drinks etc. Check refrigeration equipment for proper performance a minimum of one time per shift
• Assists with the completion of daily paperwork and computer entry by COB (5p daily). Understands all information in the daily reporting. Prepares shift-change report at the completion of shifts in accordance with Parkland's policies and procedures.
• Ability to perform all duties of a Café Sales Associate or Store Manager
• Follow and enforce all Parkland's policies and established procedures. Assists in the enforcement of all vendor policies and procedures.
• Assists in the implementation of monthly promotions; assists in ensuring all POS advertising./signage is accurately posted at the proper time. Communicates and performs price change requests, mark downs/ups as requested. Communicates any issues with pricing to the Store Manager as applicable.
• Attends monthly safety and security meetings and document the meetings with a sign in sheet listing of all employees in attendance. Communicates and enforces all safety and security issues. Immediately reports and processes all employee and/or customer incidents or unsafe acts to the Store Manager in accordance with Parkland's policy and procedure.
• Set priorities and meet deadlines, responsible for planning and carrying out assignments, resolving conflicts that arise, informing and coordinating with others as expected.
• Accountable for ensuring the technical accuracy of their work and maintaining good working relations, both internal and external to Parkland. Self-direction and motivation are expected.
• Must meet performance expectations and complete all duties as assigned

Qualifications and Skills:

• Working towards High School Diploma or GED.
• Minimum one-year previous experience in a convenience store, restaurant, or retail environment.
• Management Experience.
• Ability to work unsupervised in a fast-paced environment.
• Ability to work unaccompanied, standing, and without defined break periods. Occasionally working extended shifts of 12 hours or more, as assigned.
• Ability to work in varying outdoor climates and in-store cooler environments.
• Ability to work a flexible schedule, including nights and weekends
• Positive, outgoing personality
• Operate an electric cash register and computer
• Perform simple arithmetic calculations
• Minimum 6 months previous cash handling experience
• Excellent customer service skills
• Proficient verbal and written communication skills
• Obtain food handler's permit within 30 days of hire
• Obtain off premise beer license within 30 days of hire

We thank all candidates in advance for their interest, however only those being considered will be contacted.

Parkland USA is an Equal Employment Opportunity Employer.

Parkland USA is committed to equal employment opportunity for all persons. All employment decisions at Parkland USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. It is the policy of Parkland USA to provide Equal Opportunity Employment to all qualified disabled veterans, individuals with disabilities, and protected veterans who are employees or applicants for employment.