KÜHL® Assistant Manager

This is NOT a seasonal position and candidates will only be considered if they are permanently living in Jackson, WY or surrounding areas. This role requires opening, closing and weekend availability. Candidates that are not able to work 40hrs/week with the above availability will not be considered.

KÜHL® is an independent, product driven company with a desire for a life full of adventure and exploration. We provide high quality, luxurious garments suitable for all types of outdoor activity.

The KÜHL® Assistant Manager embodies an entrepreneurial mindset; collaborating on operations, merchandise product lines, inventory planning, training and development, and sales strategies, the ASM ensures the health and success of the business and creates an inspirational customer environment. The ASM is responsible for ensuring a compelling and innovative customer experience that reflects the brand image of KÜHL® by assessing customer feedback, addressing concerns, and developing action plans.

At KÜHL®, the ASM models and can clearly articulate the KÜHL® vision and strategy to store teams in a way that engages, motivates, and inspires a customer-centric culture.

RESPONSIBILITIES:

• Create and implement plans to drive KPIs to maximize profitability
• Build the connection between customer and brand by providing superior service and adapting brand stories to the retail setting
• Execute brand appropriate merchandising strategies to maximize sales
• Drive brand loyalty by empowering team to create an outstanding customer experience
• Collaborate with Retail Community Manager and GM to execute brand marketing and in-store event strategies to increase brand awareness and profitability
• Execute brand marketing and in-store event strategies to increase brand awareness and profitability
• Implement store operations and processes consistently
• Plan and lead talent attraction and retention efforts (recruitment, training, development, coaching, etc.) to maximize employee engagement, and ensure top talent for all store positions
• Identify and monitor merchandise level and flow based upon opportunities and strengths
• Monitor back of house operations and processes to ensure efficiency and minimize shrink
• Collaborate with General Manager on store’s sales, payroll and operating budgets
• Daily opening and closing procedures, cash handling and loss prevention management
• Assure timely resolution to employee concerns and customer disputes
• Arrive on time and with a positive attitude each shift. Maintain respect for your peers, leadership team and customers.

QUALIFICATIONS:

Results driven – Inspires and motivates to exceed goals

Knowledge of retail store systems

Passion for the outdoors a plus

Possesses a strong visual merchandising sense; knows the power of styling to drive customer satisfaction

Leadership knowledge, skills & abilities:

• Strong character/ethical core – knows what is right and acts accordingly
• Ability to establish & maintain effective relationships with employees and customers
• Skilled problem-solver – Applies rigorous logic & methods to solve ambiguous problems
• Effectively prioritizes and provides focus for self and team, with appropriate attention to detail
• Effective Communicator (verbal and written) – Clearly articulates point-of-view, adapts communication style to audience, listens and asks questions to solicit feedback, and disseminates information effectively
• Leads through coaching and motivation. Can build a winning team filled to achieve the same end-goal. Sets a compelling vision and manage successes and failings along the journey in a highly collaborative fashion

Experience/Physical Requirements:

• 3 years retail management experience
• Strong emphasis in customer service industry or field leadership
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and Holidays
• Ability to travel as required
• Ability to lift and carry 40lbs
• Ability to maneuver around sales floor, back room and office areas as well as work around cleaning chemicals

Benefits:

• Health, vision and dental insurance benefits start on the first of the month following 30 days of employment - Health 100% paid for by KÜHL®
• 401k with matching
• Competitive compensation plus bonus incentive
• Paid time off starts after 6 months of employment
• Paid Holidays
• Flexible Schedule
• Employee discounts on KÜHL products plus friends & family discounts

An equal opportunity employer, KÜHL® does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation or marital status. KÜHL® only hires individuals authorized for employment in the United States.

Job Type: Full-time

Pay: $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Application Question(s):

• Are you able to work the required 40hrs/week and opening, closing and weekend shifts?

Ability to Commute:

• Jackson, WY 83001 (Required)

Work Location: In person