JOB DESCRIPTION SUMMARY

Primary responsibility is to ensure that all units are cleaned and maintained to the highest standards as per management specifications. You will play a pivotal role in ensuring guest satisfaction by conducting thorough inspections to guarantee a trouble-free vacation experience for all guests. Additionally, you will be responsible for maintaining proper inventory levels and upholding a highly presentable standard in both individual units and public areas.

DUTIES AND RESPONSIBILITIES

• Inspect units for quality of contracted cleaning then communicate deficiencies to management for follow up with contractors.
• Check unit inventory count (i.e., linens, towels, kitchen items, etc.).
• Document and report any maintenance issues immediately to Dispatch.
• Ensure all unit inspections are completed before 4:00 p.m.; advise Management/Dispatch when completed.
• Practice and encourage the proper safety procedures for equipment, chemical use, and physical exertion that involves bending, lifting, and climbing.
• Ensure SDC Properties policies and procedures are adhered to and followed daily.
• Participate in departmental staff meetings.
• Participate in training and coaching sessions as offered.
• Perform and complete all work assigned safely and professionally according to safety rules and regulations.
• Perform additional duties and/or administrative tasks as assigned by supervisor.

KNOWLEDGE, SKILLS, and QUALIFICATIONS:

• High School Diploma or GED. Significant related experience may substitute for education.
• 1 years trade experience in related or applicable field.
• Must possess a Valid driver’s license in good standing.
• Experience in Housekeeping Hospitality or related roles preferred.
• Basic knowledge of timeshare and/or hospitality operations.
• Knowledge of inventory preferred.
• Knowledge of standard office practices, procedures, routines, and equipment.
• Knowledge of all Microsoft® Office products and proficient in the usage of.
• Knowledge of computers and skilled in the usage of.
• Knowledge of tornado, fire, and disaster procedures and ability to help coordinate evacuation efforts, if necessary.
• Knowledge of and ability to complete the SDC accident/injury incident report forms/documents.
• Ability to follow written and verbal instructions effectively.
• Must be able to communicate with guests and all employees.
• Ability to accurately prepare detailed forms and documents.
• Must have strong attention to detail and ability to adhere to cleaning standards and specifications.
• Must be self-motivated, team-oriented and work well with others.
• Must be able to perform any other duties as requested to maintain smooth operations.
• Ability to communicate effectively, both verbally and in writing, with employees and guests, using tact, patience and courtesy.
• Ability to work safely and responsibly without constant supervision.

OPTIONAL SKILLS A PLUS:

Knowledge of Spinnaker Resorts and or the timeshare industry

WORKING CONDITIONS AND ENVIRONMENT

Physical Demands:

Primary functions require sufficient physical ability and mobility to frequently sit, stand, walk, bend, kneel, crouch, crawl, reach with hands and arms, use hands to handle or feel objects, tools or controls, twist and balance; to climb stairs/ladders; to lift, carry, push, and/or pull up to 50 pounds of weight and occasionally lift, push, pull and/or move up to 75 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information. Specific vision abilities usually required by this job include close, distance, color and peripheral vision, depth perception and ability to adjust focus; hear, smell; to travel to other locations using private or company transportation.

Working Conditions:

Full time position (8.5-hour day with minimum 30-minute break).

Various work schedules to include evening, weekend, and holiday hours. Schedules will vary by department based on seasonality and business needs. Occasional overtime may be requested.

Environment:

Work is performed primarily in a fast-paced environment with frequent interruptions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is exposed to weather conditions prevailing at the time. Regularly requires exposure to the natural elements.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Office
• Outdoor work

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday

Ability to Relocate:

• Williamsburg, VA 23188: Relocate before starting work (Required)

Work Location: In person