JOB DESCRIPTION SUMMARY. Under general supervision, this position is responsible for planning, coordinating, and staffing all Vacation Reservation Center OPC locations while ensuring brand standards are met. Manager is expected to provide exceptional customer service, while confidently and accurately presenting Spinnaker’s properties to drive qualified tours and sales of vacation packages. RESPONSIBILITIES. Responsible for acquiring, coordinating...
POSITION SUMMARY. Position is responsible for overseeing the daily operations of the Welcome Center and Tour Reception desk(s). Present a cordial and professional manner to guests and provide excellent customer service maintaining a pleasant working atmosphere. RESPONSIBILITIESMAY INCLUDE, but are not limited to. Perform all operational opening and closing functions for the Welcome Center and/or Tour Reception desks. Reconfirm arrivals via phone ...
Verifications Specialists are responsible for interacting with clients as part of the vacation ownership sales process. Main responsibilities include the review of purchase, review and completion of purchasing documents and to ensure all purchase documents are complete and accurate. RESPONSIBILITIES. 1. Meet with prospective owners to review and complete all purchasing documents. 2. Ensure all required documents are complete and accurate. 3. Ensu...
The Guest Services Agent represents SDC Properties, serving as the initial contact for owners and guests as they check in the property. The position is responsible for providing general information and appropriately directing guests and owners’ incoming telephone calls. The position provides first class customer service and guest relations. RESPONSIBILITIES INCLUDE, but not limited to. Complete tasks in a friendly, courteous, helpful, timely, and...
