Killington and Pico Resort is the biggest mountain in the East, home to the most adventure you’ll find all year long, and a great place to start, build and grow your career. With seven distinct mountain areas, including Vermont’s highest lift-serviced peak, the opportunities are endless throughout the longest ski season in the East, and into the summer with mountain biking, golf and more. Join an enthusiastic team that strives to deliver the best guest experience possible, while taking advantage of all these mountains have to offer. Killington Resort is committed to employee wellness, safety, growth opportunities, and provides a wide variety of resort benefits, including access to our unparalleled playground.
Compensation and Benefits:

• Compensation: Starting pay rate of $19.00, actual wage will be adjusted based on experience.
• Benefits: Full-time, seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

**Seasonal employee housing available for Full-Time Seasonal Staff, for more information check out: Employee Housing **
Job Summary:
The Mountain Bike Mechanic is responsible for ensuring the quality and safety of our customer’s biking experience. The mechanic must have a comprehensive knowledge of mountain bike components and will be responsible for keeping them in proper working order. This includes a bolt check, shifting through all the gears, setting proper sag on suspension, and adjusting saddle height in a professional and safe manner. The repair tech will also be required to set guests up on rental bikes in a timely manner.
Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:

• Repair, service and maintain the bicycle fleet as needed by replacing and fixing broken parts
• Provide exceptional customer service to our guests at all times
• Assist guests with outside bicycle equipment as needed and charge appropriate amount for repairs
• Take ownership of all guest situations yet recognize when to refer to the next supervisory level. "Own the Zone"
• Animate the work experience and seek continuous improvement to ways we service the guest (internal & external)
• Work closely with the supervisors to ensure a culture of teamwork, best practices, and peer-to-peer support
• Present professional appearance and behavior at all times
• Assist in rental duties as assigned
• Help with opening and closing procedures and ensure the store ready for business
• Consistently maintain and monitor bicycle maintenance log
• Maintain a broad cycling knowledge, build new bikes from the box without help, set up tire pressure, front suspension, rear suspension pressures, adjust shifting, adjust derailleur hanger, set proper seat heights and thoroughly clean/lube rental bikes and drive trains

Basic Qualifications:

• A basic understanding of a bicycle is required
• 1-3 years of bicycle shop experience is recommended
• Able to name specific parts on a bicycle but not necessarily understand the inner workings of all parts on a bicycle
• Must be able to lift a bicycle into a bike stand and racking

Required Knowledge, Skills and Abilities:

• Excellent attention to detail and craftmanship, with a commitment to delivering high quality workmanship
• Strong communication and customer service skills, with the ability to interact professionally with customers and provide expert advice and assistance
• Passion for mountain biking and outdoor recreation, with a genuine enthusiasm for helping customers get the most out of their biking experience

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled