Job Overview:

KidStrong General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their Coaches and the Families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and to deliver key business results such as sales performance and lowering member attrition.

Responsibilities:

- Understand the center’s key KPI’s and financials in order to make informed and responsible business decisions.

- Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.

- Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.

- Daily, Weekly, and Monthly cleaning and maintenance of the center

- Delegate center tasks amongst the center team to ensure consistent execution.

- Manage center level employee issues and manage appropriate documentation.

- Event Planning and hosting in-center camps/parties.

- Maintain flawless lead management by conducting call drives to new and existing leads.

- Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from 15 months - 11 years-old approximately as required by business demands.

Experience/Qualifications:

- Previous experience in a managerial role within the sales, marketing, or hospitality industry.
- 2-3 years in a Managerial position.
- Strong leadership skills with the ability to motivate and supervise a team.
- Experience in interviewing, hiring, and training staff.
- Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!
- CPR certified

This position offers a competitive salary commensurate with experience, along with opportunities for career growth and development. If you have a passion for delivering exceptional customer experiences and leading a dedicated team, we invite you to apply for the General Manager position.

Job Type: Full-time

Pay: $30,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What is a good contact email and phone number?

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 2 years (Required)

Ability to Relocate:

• Carmel, IN 46032: Relocate before starting work (Required)

Work Location: In person