• Develop, maintain, and/or increase where needed, strong positive client relationships.
• Ensure successful staff engagement throughout the course of their tenure through positive, open and transparent communication of KGFS Vision, Mission, HR policies and procedures, operational protocols, training goals, and client needs.
• Evaluate and recommend strategies that result in the increase of staff/client satisfaction and decrease of turnover or dissatisfaction.
• Evaluate and enhance (as needed) assigned account (s) vehicle and equipment maintenance protocols to ensure and promote personal safety, safeguarding of assets, and environmental protection.
• Train new and existing custodial and assigned supervisory staff; plan, assign, and direct work according to the scope.
• Address custodial and assigned supervisory staff performance and motivation and implement corrective action and rewards.
• Participate in developing and/or recommending the account (s) operating budget.
• Assist in the development and attainment of strategic measurable plan/goals for new business opportunities that meets and /or exceeds KG Facility Solutions profitability target (s).
• Manage direct/indirect labor costs in concert with Finance Department to ensure costs are within approved budgetary parameters.
• Identify, present, and implement cost-saving opportunities that enhance KGFS profitability goal (s).
• Completion of all required ongoing safety and training protocols, as well as any administrative paperwork on time, to include Quality Assurance Reports and daily/weekly schedules.
• Promotion of team environment through active participation in company and departmental meetings/functions; staff reward; etc.
• Assist in ensuring KGFS remains competitive within the industry by keeping abreast of new innovations (protocols, equipment, technology), market trends, and/or business opportunities.

• 2-3 years of Facilities Management or Supervisory experience in a custodial or similar setting.
• Strong communication skills, verbal and written, highly desireable.
• Ability to utilize Microsoft Office Suite; proficiency desired.
• Bilingual (Spanish) skills, verbal and written are desired.

• The offered operation manager position is at a Salary of $45,000.00-$50,000.00 per year depending on experience, PLUS commission.
• The position offers the opportunity for earned commissions on new business per our very generous commission structure.

• Group Health Insurance.
• Excellent PTO Policy.
• Dental Insurance.
• Vision Insurance.
• 401k.
• Pet and other Voluntary Insurance Benefits.

KG Facility Solutions is a privately owned commercial cleaning company, established in 1995. Our business is forever expanding and we need dependable people to help make this possible. If you are willing to learn, wanting to grow, and have motivation and enthusiasm to help our team, come check us out. See you soon!