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Customer representative
Kforce Boise, ID
$42k-53k (estimate)
Full Time | Business Services 1 Month Ago
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Kforce is Hiring a Customer representative Near Boise, ID

Description

Kforce's Seattle-based healthcare client is looking to add a new BI Manager role to the IT leadership team. This person will be leading a team of 12-15, a Lead, Business Analysts, Tableau Developers, and QA.

This is a contract-to-hire opportunity and candidates must reside in one of the following states : Washington or Oregon are preferred, but others include : Arizona, Colorado, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Wyoming.

Responsibilities : In this role, the BI Manager will be overseeing a high-performing team engaged in business analysis, data insights, predictive analytics, and dashboard development.

Collaborating closely with Data Management, Application Development, and Infrastructure teams, the role involves defining BI infrastructure, ensuring alignment with the organization's strategy and road map.

Additionally, this position is responsible for partnering with enterprise health services, clinical program management, product, and various core business teams to facilitate design and evolution of a fully integrated data analytics platform.

Requirements

  • Bachelor's degree in Computer Science or related field, or an equivalent combination of education and highly relevant work experience required
  • Have minimum five (5) years of software development experience, as a lead or manager
  • Have minimum five (5) years of experience working in a complex organization structure, working across functional teams to complete work on time and on budget
  • Have minimum two (2) years of project management or related experience, preferably with Agile / Scrum methodology
  • Have managed care health plan or health care industry experience with a strong preference for state and federal government health insurance programs
  • Have experience with professional software engineering practices including full software development cycle, coding standards, code reviews, source control management, build processes, testing and operations

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role.

We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

This range may be modified in the future.

We offer comprehensive benefits including medical / dental / vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees.

Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note : Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Last updated : 2024-05-17

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$42k-53k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

05/31/2024

WEBSITE

kforce.com

HEADQUARTERS

FORT WORTH, TX

SIZE

1,000 - 3,000

FOUNDED

1962

TYPE

Public

CEO

JOSH EDWARD

REVENUE

$1B - $3B

INDUSTRY

Business Services

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About Kforce

Kforce is a professional staffing firm that matches job seekers and employers in the areas of technology, finance, accounting and healthcare.

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If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Identify and assess customers’ needs to achieve satisfaction.

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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Representative jobs

Customer service representatives need a high school education, on-the-job training and several soft skills.

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Most customer service representative jobs require candidates to complete on-the-job training.

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Proven customer support experience or experience as a Client Service Representative.

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Familiarity with CRM systems and practices.

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Flexibility in having different shifts and rotating schedules.

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Step 3: View the best colleges and universities for Customer Representative.

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