6 Customer Service Representative Jobs in Hills, PA
KEYSTONE COLLECTIONS GROUP is Hiring a Customer Service Representative Near Hills, PA
- Engage with taxpayers through both in person interactions and over the phone.
- Utilize your knowledge of various tax types collected by Keystone, demonstrating your proficiency in tax related matters.
- Showcase your ability to handle administrative tasks, such as modifying address changes and creating new accounts in our applications.
- Process payments for multiple tax types efficiently and accurately.
- Master the art of documenting thorough and detailed memos in our taxpayer service applications.
- Take ownership as an office key holder, contributing to the smooth running of daily operations.
- Manage end of day FedEx runs to ensure timely processing of payments and essential documents.
- Demonstrate exceptional listening skills and a keen ability to retain knowledge.
- Accurately and attentively complete detailed tasks, showcasing your commitment to precision.
- Stay updated on changes in daily responsibilities and job processes.
- High school graduate or equivalent (GED).
- Associate or bachelor's degree in a related business major is a plus.
- Previous experience in a call center is preferred.
- Fluency in Spanish is a plus.
- Computer skills and a willingness to learn new applications.
- Demonstrated research skills.
- Strong problem solving skills.
Job training will be conducted in our office in Irwin, PA 15642, for approximately 3 months.
Job location is in Penn Hills, PA, 15235.
Job Summary
Full Time
$52k-67k (estimate)
03/04/2024
05/30/2024
keystonecollects.com
DOWNINGTOWN, PA
100 - 200
1986
$10M - $50M
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About KEYSTONE COLLECTIONS GROUP
Keystone Collections Group is a leading technology company that specializes in municipal tax collection. We collect tax dollars annually for millions of taxpayers and employers. Our proprietary technology is designed to provide the best user experience. Keystones e-file for individuals is recognized as the easiest, fastest and most-secure online tax filing software. Virtually every employer where we serve as tax administrator uses Keystones online Business Portal to report local payroll tax withholding. Keystone administers tax collection services for nearly 900 school districts, boroughs, cit...ies, municipalities and townships in 38 counties throughout Pennsylvania. Family-owned for over three decades, Keystone fosters the unique gifts and talents of each employee. We provide our employees with the opportunity to pursue their own established interests while discovering new ones. We offer flexible schedules and a competitive compensation package, including comprehensive health care coverage and a 401(K).
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The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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