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Work Shift
Day
Work Day(s)
Monday-Friday
Shift Start Time
8:30 AM
Shift End Time
5:00 PM
Worker Sub-Type
Regular
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
The Laboratory Business Department at Children's Healthcare of Atlanta is seeking an Administrative Support Assistant. This role serves the Pathology Department and reports directly to the Laboratory Business Operations Manager. Primary responsibilities include, but are not limited to, editing patient case reports for pathologist review, maintaining files of patient specimen slides, creating patient cases using Beaker and Epic, and fielding phone calls with surgery coordinators, research investigators, and physicians. This position requires knowledge of medical terminology, good grammar and communication, problem-solving and organizational skills. A background in medical transcription is a plus and experience in Microsoft Office is required. Working knowledge of Epic, Sunquest and Beaker laboratory information systems is recommended, but not required.
Skills and Qualifications:
1.Excellent Microsoft 365 skills.
2.Knowledge of ICD-10 coding standards for patient insurance billing.
3.Attention to detail and accuracy in coding activities.
4.Strong organizational and time management skills.
Experience

• 2 years' experience in administrative role

Preferred Qualifications

• Bachelor's degree in business or related field

Education

• High school diploma or equivalent

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Excellent interpersonal skills
• Customer service orientation
• Proficiency in Word, Excel, and Outlook
• Detail oriented with excellent organizational and time management skills
• Personal adaptability

Job Responsibilities

• Performs customer service functions; greets and directs visitors, answers and directs calls, provides information/assistance regarding department/division services, activities, distributes forms/documentation as requested; responds to routine questions or complaints and relays messages; research problems/complaints and initiates problem resolution.
• Performs general clerical duties to include, but not limited to, photocopying, receptionist, data entry, mail distribution, and filing.
• Types, prepares, or completes various forms, reports, correspondence, lists, or other documents within designated timeframes and per established procedures.
• Coordinates meetings, classes, and other events as required, including identifying needed resources and arranging for required support.
• Copies and distributes forms, reports, correspondence, and other documentation.
• Review files, records, and other documents to obtain information to respond to requests.
• Maintains accurate and timely documentation within applicable logs, forms, records, etc.
• Collects records and tracks data on daily and weekly reports.
• Maintains continuous professionalism when engaging with employees, visitors, vendors, or others as needed to coordinate work activities, exchange information, or resolve problems.
• Performs other department-specific duties and other assignments as appropriate.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
1405 Clifton Rd NE
Job Family
Administrative Support