6 Customer Service Supervisor Jobs in Lancaster, NY
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Key Resource Group, LLC is Hiring a Customer Service Supervisor Near Lancaster, NY
Laid back, casual work environment!
Excellent benefits including paid single insurance coverage, flexible PTO and bonus potential!
A well-established small business located near South Buffalo is looking to hire a full-time Customer Service Supervisor to oversee their customer service department.
The Customer Service Supervisor will be responsible for handling business-to-business sales with distributors, customer calls and complaints, and investigating and resolving shipping issues.
The Customer Service Supervisor will also lead a small team of customer service representatives, ensuring outstanding customer service is provided and orders are processed in a timely manner.
The ideal candidate has proven leadership skills and high motivation to succeed. A customer-oriented mindset is a must!Job Requirements
- 2 years of customer service experience in a supervisory role
- Experience with ERP systems is required
- QuickBooks experience a plus
- Proven customer service and follow-up skills
- Excellent written and verbal communication skills
- Superb time management and multitasking skills
Key Resource Group, LLC considers applicants for all positions without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. Key Resource Group, LLC is an equal opportunity employer.
Job Type: Full-time
Pay: $58,000.00 - $60,000.00 per year
Experience:
- supervisory: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
Job Summary
Full Time
Business Services
$65k-85k (estimate)
05/19/2024
05/23/2024
keyresourcesinc.com
COLORADO SPRINGS, CO
1,000 - 3,000
1997
Private
$10M - $50M
Business Services
Related Companies
About Key Resource Group, LLC
Key Resources is a recruitment agency that provides staffing and placement services for medical, hospitality and facilities management sectors.
The job skills required for Customer Service Supervisor include Customer Service, Leadership, Verbal Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor. You can explore the career advancement for a Customer Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.
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