CATONSVILLE MENTAL HEALTH CLINIC

MEDICAL OFFICE ASSISTANT

CATONSVILLE, MARYLAND

www.keypoint.org

DETAILS:

• Job Type: Full-Time
• Pay: $16.50 per hour
• Shift: (40 hours a week) Monday, Wednesday, Thursday & Friday 8:30am - 5:00pm , Tuesday 9:30am-6:00pm

What We Offer:

• Competitive base salary and incentive compensation.
• Comprehensive Health, Dental & Life Insurance.
• 403B Retirement Plan
• Generous PTO plan (6 weeks in first year)
• And more!

Who We Are:
Key Point Health Services is a leading nonprofit agency serving people with behavioral healthcare needs in the Greater Baltimore area. We provide comprehensive community-based services that help people thrive while realizing and choosing their goals. We provide opportunities, support and integration within our community. Among the programs and services, we provide are Outpatient Mental Health Centers, Adult and Child Psychiatric Rehabilitation Programs, School-Based Therapy, Community Outreach, and Residential Services.

Who We Need:
We are currently looking for a full-time Medical Office Assistant to join our Catonsville team.

What We Need:

• Someone who has mid-level competency with Microsoft Office Suite.
• Someone who has excellent customer service skills.
• Someone who has worked in a medical office setting.
• Someone who has an understanding and sensitivity to serving culturally diverse and/or special needs population while maintaining patient confidentially.

Key Responsibilities Include:

• Obtain and record vital signs, including, but not limited to height, weight, pulse, and blood pressure.
• Assist medical practitioners and client in reviewing any somatic complaints and completions of symptom forms.
• Record and/or scan documentation accurately in chart (electronic or paper as necessary).
• Effectively act as liaison with pharmacy and patient medication concerns, complaints, and coverage regarding medication needs.
• Coordinate and follow-up regarding client medication issues, labs, forms (including prior authorization forms), and refill requests in conjunction with medical practitioner and client needs.
• Uses online medication registries (PDMP) for medication monitoring issues.
• Collect, monitor, and process for shipment urine sample and oral swab for required laboratory work (as needed).
• Conduct a single-lead EKG, record reading and print reports.
• Utilize the Athelas device to perform and log Clozapine blood monitoring protocols.
• Ensures a smooth-running office.
• Performs duties in a timely, effective fashion.
• Ensures security and secure storage of patient records.
• Answers phone and greets patients immediately, interrupting other work if necessary.
• Provides clerical support services in accordance with Key Point Health Services, Inc standards for quality, patient rights, availability, and nondiscrimination.
• Keeps complete timely and accurate records including phone and other messages.
• Ensures that information and records are maintained with the utmost respect for confidentiality.

What You Need:

• Have a high school diploma or equivalent.
• Medical Assistant certificate or at least 3 years of experience taking vitals.
• Valid and active Maryland driver's license (or state of residence) with less than 3 points
• Pass a criminal background check and pre-employment screenings.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)