Summary

The Accounts Receivables Associate Director is responsible for managing accounts receivable personnel leading the team in invoicing and collection of revenue processes, customer disputes and properly accounting for trade rebates and deductions.

In This Position, You Will Have the Opportunity to

• Manage the Accounts Receivable team as they perform collections and deductions management. Manage team’s KPI’s.
• Responsible for ensuring department Standard Operating Procedures are in place for all major processes and that the team is well trained/knowledgeable in these areas; monitor and review controls in place on a monthly and quarterly basis.
• Create a team environment that values, develops, and exhibits strong functional expertise and a collaborative mindset.
• Review and resolve aging and bad debt reserves for each legal entity.
• Conduct research, troubleshooting, and data analysis to assist in correct revenue recognition and reporting.
• Manage requests for credit lines for new and existing customers.
• Support month close process, provide all AR accounts reconciliations monthly, support quarterly reviews and annual audits.
• Track customer contracts and Trade Spend and analysis.
• Produce the weekly cash forecast to Treasury along and ensure the collections team meet the expectations on cash flow.
• Monitor factoring process in collaboration with Treasury.
• Drive results in reducing risk exposure and days sales outstanding.
• Monitor and minimize customer deductions and disputes.
• Own and manage all reason category, reason code, resolver, closer, closure status, escalation, SLAs, and dispute cause matrices
• Collaborate with Operations and Business Units by providing insight into customer deductions, trends, and root causes of loss.
• Collaborate with Customer Service for dispute resolution.
• Ensure AR team remains compliant with established Sox controls procedures and ensure audit compliance.
• Establish and maintain effective work relationships within colleagues the company.
• Monitor and report trends and areas of risk to business owners and management.
• Engage in continuous improvement of systems. Assist in system updates/conversions; identifying configurations, testing, validation and documentation in relation to AR.

What You Need to Succeed in This Position

• Bachelors degree in Accounting, Finance, or related field
• A minimum of 5-8 years of direct Accounts Receivable or related experience
• A minimum of two years managing a team of direct reports
• Experience in business analytics a plus
• Process mindset with focus on continuous improvement in both functional process and talent development
• Strong communication skills and demonstrated success building and leading a team and working cross-functionally
• Knowledge of Sox guidelines and understanding of importance of internal controls and segregation of duties
• Ability to comprehend and present financial data effectively and accurately.
• Result oriented self-starter.
• Proven expertise working in a fast-paced environment managing multiple commitments and time sensitive priorities with an ability to be flexible and adapt to changing priorities.
• Strong Excel and analysis/reporting skills required
• SAP, BI systems, process automation (RPA) experience strongly preferred
• Ability to travel domestically up to 5% of the time
• Ability to work occasional evenings or weekends with short notice preferred

INDHP