Role Title : Director, Payroll

Manager : VP HR Services

Manager-once-Removed : EVP HR

Location : Boston

Knowledge and Experience :

• Must have 10 years of progressive payroll management experience in a large complex (10,000 employee) North American organization.
• Must have BS degree or CPP
• Must have 6 years of management experience and experience in implementing and / or managing a large multi country payroll provider in both the United States and Canada.
• Demonstrated leadership involving skilled teams and change management.
• Experience with complex cross-functional payroll projects.
• Excellent verbal, written, interpersonal, relationship building and business partnering skills are required.
• Experience in delivering payroll services within a heavily unionized, multiple CBA employer.
• Experience with UKG HCM and payroll software platform strongly preferred.
• Strong experience in time and attendance auditing and time control and reporting.
• Demonstrated experience in digitalization / automation of business / payroll process and ideally some experience in utilization of AI.

Skills :

• Effectively multi-task, prioritize work, demonstrate accountability, and lead a team of payroll professionals to support US and Canada payroll activities.
• KPI development and monthly business reporting on payroll performance and
• Bi lingual English and French speaker preferred.
• Be able to influence and negotiate priorities with a focus on continuous improvement of operational processes and systems.

Key Accountabilities :

Payroll process compliance and improvement

• Deliver accurate, timely and high-quality professional payroll services to employees across Us and Canada, in a complex portfolio business.
• Enhance payroll analytical and reporting capabilities to update stakeholders regularly and provide meaningful decision support for management.
• Stay current on US and Canadian regulations, benefits changes that impact payroll deductions and taxation and labor laws impacting the payroll process, and stay compliant for all payroll tax jurisdictions.
• Serve as subject-matter expert for the payroll software platform (currently UKG), and time & attendance platform (currently Kronos / Dimensions and UTA).
• Ensure systems and internal controls adequately support North America payroll, employment taxes and all applicable labor laws and regulations.
• Ensure compliance with all federal, state, and local laws and regulations as well as company policies regarding payments of wages, tax withholding, garnishments, and employee deductions.
• Ensure taxes and other required government withholdings are executed, collected, deposited and reported on a timely basis to federal, state, provincial and local authorities in a secure manner.
• Coordinate year-end tax activities including adjustments to tax withholdings, submission of IRS employer reports, and distribution of wage and tax statements (W-2, 1042-S and T4) to employees.
• Perform research and analysis of current payroll issues and propose and implement appropriate solutions.
• Develop, maintain and regularly assess internal controls for payroll processes and related payroll software systems.
• Ensure internal controls and regulatory and company established narratives and controls are correct and comprehensive.
• Build proactive, collaborative relationships with stakeholders, outside vendors and global payroll teams to ensure global best practices and process consistency.
• Produce records of employment.

Time & Attendance

• Oversee the CBA requirements / company policies in creating / implementing business process and set up in the UKG systems.
• Drive and assure the delivery of the for time and attendance system including payroll audits
• Ensure accurate reporting of time to payroll- creating checks and balances.
• Ensure proper administration of the security of system. Coordinate enhancements, efficiencies associated with the time system.

Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.

Process Improvement

• Work closely with Core business, HR and finance to recommend opportunities that support strategic initiatives, goals and priorities.
• Develop and present business case proposals to senior executives for enhancements, tools or procedural changes to support new initiatives.
• Provide project leadership for all payroll-related projects. This includes creating project plans, obtaining appropriate resources, conducting regular project meetings, and resolving issues.

Payroll Centre of Excellence (Non direct reporting payroll teams)

• Coordinate the wider payroll community ensuring the sharing of best practices, and capabilities.
• Provide oversight and assurance through indirect oversight of payroll (non-shared service)
• Identify opportunities, recommend, and implement for harmonization between direct and indirect oversight payroll functions to improve payroll efficiencies and effectiveness and build internal capabilities.
• Improve checks and controls in payroll function to reduce errors, increase accuracy and timeliness and performance.

Team Leadership

• Responsible for managing, coaching and developing the US and Canadian payroll operations staff
• Promote a positive team environment.
• Develop team capabilities to ensure competence.

Last updated : 2024-02-23