Kenzo is currently seeking a customer driven Sales Associate to join our Hudson Yards Boutique!

In this role, you will be responsible for providing a personalized client experience, building strong client relationships, as well as meeting and exceeding sales targets.

RESPONSIBILITIES

• Meet individual and store sales targets and consignment goals;
• Exemplify the core values of the brand when assisting customers;
• Support sales staff when merchandise is needed that is in stock but not on the sales floor;
• Actively engaged at all times with a “team selling” mentality
• Incorporate product knowledge in the sales process with the goal of maximizing sales, units sold per transaction, and the dollar value of each transaction;
• Adhere to all company policies and procedures;
• Capture all relevant customer information for entry in the database and to maximize future clienteling opportunities;
• Facilitate and develop lasting relationships with clients to increase client retention;
• Promote store events through email, phone, and personalized notes;
• Develop and maintain a client book to better assist growing an engaged clientele;
• Consistently follow up with any shipping, alteration, or other issues related to clients;
• Assist in general housekeeping and the maintenance of the store image;
• Actively participate in visual merchandising including regular maintenance due to sell through;
• Support shipping and receiving and inventory control as requested;
• Maintain inventory in an efficient, clean, secure and organized fashion;
• Ensure that all merchandise is ticketed;
• Understand and properly execute all paperwork and procedures;
• Partner with Management for replenishment on sold out styles, collection feedback, and product performance;

EXPERIENCE & EDUCATION

• 1 years’ experience in luxury retail sales
• Must reside in New York City
• Previous work experience with a European and/or Luxury brand strongly desired
• Proven experience driving positive customer interactions
• Strong verbal and written communication skills and excellent organizational skills
• Flexibility to work a retail schedule including evenings, weekends and holidays

The compensation for this position ranges from $20 - $23 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

Employee benefits: At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.