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Job Title: Customer Experience Lead
Department: Exterior
Location: Remote-U.S.
FLSA Classification: Non-Exempt
Reports to: Customer Experience Supervisor
Status: Full-time
Compensation: $18-$20/hr DOE
Position Summary
Customer Experience Lead position is responsible for the day-to-day operations. This role requires exceptional organizational, leadership, and interpersonal skills. This position’s primary objective is to ensure the established service level agreements (SLA), data integrity and communication are adhered to. This role will focus on direct communication with customers and vendors, project scheduling, and coordination across departments to foster optimized interaction with our customers. Ensures departmental goals are met or exceeded.
Schedule: 5 Day Work Week
Essential Duties and Responsibilities
Job responsibilities include but are not limited to:
Educational Qualifications/Job Experience Requirements
Experience Required:
Education:
Knowledge, Skills and Competencies
Knowledge:
Skills:
Competencies:
Working Conditions/Physical Requirements
Schedule:
Full Time
$48k-64k (estimate)
03/21/2024
04/23/2024
kbs-services.com
Oceanside, CA
500 - 1,000
The job skills required for Customer Experience Lead - Remote include Customer Service, Problem Solving, Microsoft Office, Time Management, Call Center, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Lead - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Lead - Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Lead - Remote positions, which can be used as a reference in future career path planning. As a Customer Experience Lead - Remote, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Lead - Remote. You can explore the career advancement for a Customer Experience Lead - Remote below and select your interested title to get hiring information.