Summary/Objective:
The Field Manager plays a critical role to recruit, support, and train Keller installers. The FM serves as an ambassador to the installers on a face-to-face basis and represents the company in the highest sense of professionalism. Successful candidates will be talented team managers and focused on establishing and improving installations guidelines, evaluating installer performance, and communicating best practices to others throughout the region.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Recruitment of quality installers.
• Hire, onboard, and train employee installers using established processes.
• Onboard subcontractors using established onboarding processes.
• Engagement with local office staff to understand the labor needs.
• Assess and evaluate installers (EI and subcontractors)
• Fill knowledge gaps through additional training and development programs.
• Measure, analyze, and communicate progress toward strategic goals.
• Performs job site inspections to ensure company policies and procedures are followed by flooring installers.
• Display and provide everyday leadership to all employees, contractors, and guests within the office.
• Supports operations in the achievement of regularly set metrics for customer experience, operational excellence, and monetary responsibility.
• Help build and maintain partnerships with Lowes stores as needed to build confidence in Keller Interiors.
• Always display Keller Vision, Values, and Purpose.
• Inspect Work Orders and repair when necessary. Upload inspection results and offer a course of action when the repair is multifaceted.

Competencies

• Flooring installation/construction coordinating and best practices
• Analytical and problem-solving abilities
• Time Management/Organization Skills
• Strong interpersonal/relationship building skills
• Excellent/professional oral, and written communication
• Personal Initiative, Effectiveness, Credibility
• High emotional intelligence
• Computer/Software Skills: Microsoft 8 and higher

Supervisory Responsibility:

This position has no direct report supervisory duties/responsibilities to 1099 and/or w2 installers and Keller /or support staff. This position reports to the Installation Manager.

Work Environment: This job operates in a warehouse, office, and field operation environments. This role may frequently drive; routinely uses warehouse equipment such forklifts/pallets, and standard office equipment such as computers, laptops, phones, and printers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must enjoy fast paced environment, require proper lifting technique up to 100lbs, is regularly required to talk or hear, bend, stoop, or twist. Some duties performed while sitting or standing for long periods of time; driving and walking; use of hands/fingers; reach with hands and arms. Exposure to various temperature changes; requires reading, writing, and average math skills.

Position Type/Expected Hours of Work
Position is available as Full Time to support the operational initiatives. Evening and weekend availability may be required.

Travel: Is required for this position (local travel/out of the are travel may be required)

Minimum Qualifications:

• H.S. diploma or GED equivalent
• Proven leadership/influence management skills
• Ability to work in fast-paced, customer-focused environment.
• Must have valid driver’s license and maintain current insurance.
• Flexibility to work nights and weekends, as needed.

Preferred Qualifications:

• 2 yrs experience Flooring installations or construction
• Proficient in speaking business/professional both English and Spanish

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.