KC Rehab is seeking an energetic and well-organized individual to work in our North Kansas City office. You must have excellent customer service skills and be proficient at multitasking. Computer skills are mandatory. Medical Front Office Experience is preferred. Experience with WebPT and Kareo is preferred but not required.

Responsibilities include, but are not limited to:

• Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, co-workers, and supervisors.
• Schedules patients for services(s) within established guidelines.
• Greets and registers patients in a timely, professional and customer-focused manner.
• Explains Northland Rehab’s policies and procedures and billing processes to patient. Direct patient appropriately as needed.
• Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
• Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
• Generates and maintains medical records.
• Responds to all requests for information according to established procedures.
• Discharges patients from the system.
• Assumes responsibility for and maintains cash drawer system according to procedure.
• Maintains office and facility inventory and orders supplies as needed, following established procedures.
• As appropriate, attends and participates in clinic/management meetings and in-service education programs.
• Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
• Participates in performance improvement activities. Adheres to policies regarding infection control, risk management, HIPAA and corporate compliance.
• Performs other duties as requested.

High school diploma required. Experience in medical office required.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Medical office: 1 year (Required)

Ability to Relocate:

• Kansas City, MO 64116: Relocate before starting work (Required)

Work Location: In person