Company overview 

At Pie Five you'll be a part of a team that is committed to inspired standards for service and quality. We're family owned and operated and pride ourselves in our focus on our people. Your future and well being is why we get out of bed in the morning and the longer you work with us the more you'll make this point of view your own - our compassion is infectious. Make no mistake, we work hard - and the harder we work, the more fun this business can be; it's pizza!  

Check out some of the things we're looking for below -- we can't wait to meet you! 

Job Summary 

Under the direction of store management, the Shift Lead is responsible for the successful execution of the Pie Five experience through serving the guest in a team member capacity, while also assuming a supervisory role of directing team members and leading the operation in the absence of store management.  

Essential Job Functions 

Able to perform the essential job functions of the team member position 

Direct team members and delegate responsibilities 

Perform register closeouts and prepare bank deposits 

Resolve guest concerns and service breakdowns 

Open and/or close store, including the execution of related responsibilities like cleaning, cash handling, food prep, and employee management  

Perform other related duties, as assigned by company management 

Basic Qualifications (Required) 

One year of restaurant or customer service experience 

One year of prior supervisory experience 

Effectively communicate with guests and other employees 

Listen attentively to guests, supervisors, and employees 

Actively engage the guest throughout their experience 

Organized, flexible, detail-oriented, and work with a sense of urgency 

Understand and perform local food-handling laws  

Understand and perform Pie Five standards and expectations 

Act in a professional manner that promotes a safe work environment 

Cross-train in all positions, and successfully perform all station functions as with a guest 

Focus and perform with a high level of energy  

Consistently maintain a friendly and outgoing demeanor  

Must have basic math skills and have the ability to handle money efficiently and accurately, with or without a calculator or POS system 

Physical & Mental Requirements 

Must be able to stand for periods of up to 10 hours 

Must be able to bend, stoop, and kneel repeatedly over a long period of time 

Must be able to lift up to 50 pounds