WORK SCHEDULE

Full-time. Day Shift - 7:30 a.m. to 4:00 p.m. May be required to work additional hours as needed to complete assignment or project.

SUMMARY

Serves as team lead to a section of General Clerks to deliver support services to the Internal Revenue Service’s (IRS) Paper Processing and Clerical contract. Must have experience leading a large number of employees, ensuring labor hours are properly reported, ensuring team members are assigned and report in accordance with assigned schedule and team members are performing assigned tasks. Report to a Project Manager and serve as the central point of contact for your team. Team manager must have the ability to communicate effectively with Katmai managers and government stake holders.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assists clerical team to accomplish duties which may include data entry, filing, sorting, batching, or grouping documents as needed.
• Acts as a supervisor for company personnel and liaison with government management for shift assignments and workload.
• Reports in writing and orally to higher management; communicates directly with clients and/or other contractor personnel, and effectively allocates resources.
• Develops an in-depth understanding of customer requirements and processes.
• Effectively communicates with company personnel to ensure deliverables and customer expectations are met.
• Performs quality assurance reviews of assigned group work products.
• Continually work with the project manager and project coordinators to ensure shifts are fully staffed
• Ensures team assignments are met and completed as directed.
• Ensures a safe and healthy working environment for our employees.
• Manages and communicates project risks and challenges to the project manager.
• Maintains regular and punctual attendance.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Acts as team lead for staff of 50. Responsible for attendance, timekeeping, and quality assurance for their staff during shift.

MINIMUM QUALIFICATIONS

• Associate degree in Business Management preferred.
• Minimum of one (1) year of relevant Team supervision of up to 50 personnel. Experience with government programs preferred.
• Must obtain and maintain any necessary security access and/or background checks.

SPECIAL SKILLS

• Ability to implement and enforce comprehensive technical plans, procedures and work instructions.
• Knowledge of government security process.
• Strong organizational and leadership skills.
• Detail oriented with the ability to multi-task across multiple programs.
• Excellent communication and interpersonal skills.
• Thorough knowledge of Microsoft software (Word, Excel, Access and PowerPoint).

Compliance:

To be considered for this position, all applicants must apply on the company website, https://katmaicorp.com/life-at-katmai/
We are a VEVRAA Federal Contractor
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. https://katmaicorp.com/life-at-katmai/#equal_opportunity

Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders, and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i).

Executive Order 11246, as amended, protects applicants and employees from discrimination based on inquiring about, disclosing, or discussing their compensation or the compensation of other applicants or employees.