WORK SCHEDULE

40 hours per week. May be required to work additional hours as needed to complete assignment or project.

SUMMARY

The Business Analyst II is responsible for the activities across the Software Development Life Cycle (SDLC) for a US Navy enterprise portal and Customer Relationship Management (CRM) system serving 1M users. Business Analyst II work closely with System Engineering, Solutions Architects, Software Developers, Test Engineers, Operations Team, Product Owners, and with Creative Technologists to produce quality functional solutions while maintaining design integrity across all project phases.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Work with US Navy civilian and military customers to research system user profiles, analysis tasks, workflows, and user scenarios/performance requirements.
• Facilitate requirements gathering sessions in a cross functional setting to support new capabilities and enhancements of existing features.
• Map Salesforce capabilities, features and best practices against business and technical requirements.
• Design Business Processes by analyzing stakeholder requirements; constructing business process models, workflow charts and diagrams; evaluating system capabilities; writing specifications/user stories.
• Facilitates the creation of functional and technical diagrams and related artifacts.
• Provide business and engineering assistance throughout each phase of the project, from planning to closeout identifying project milestones, phases, and elements; leading project teams.
• Perform research and analysis of applicable DoD and US Navy manpower management policies, instructions and related communications.
• Conduct analysis to maximize user experience of the system and usability testing to identify improvements.
• Support software test planning by identifying testability requirements and supporting review of test cases and defects, as needed.
• Provide input to planning and scheduling direction for project and release management.
• Coordinate integration activities with integration/interface working group members, develop test plans for integration/interface testing, and produce test result reports and metrics collection.
• Generate or provide input for new or existing documentation.
• Maintain regular and punctual attendance.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None.

PHYSICAL DEMANDS

Position consists of sitting for long periods of time, bending, stooping, crouching, and lifting weights up to 20 pounds. Frequently uses hands/fingers for manipulation of keyboard and mouse. Seeing up close, must not be color blind. It is Katmai Management Service’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

WORK ENVIRONMENT

Work is expected to be remote; however, the company reserves the right to require onsite work.

MINIMUM QUALIFICATIONS

• Must be able to obtain and maintain a valid U.S. Secret security clearance (U.S. Citizenship required).
• Must have active CompTIA Security certification or must be able to obtain and maintain the CompTIA Security certification within two (2) months of the first day of employment.
• Must complete Salesforce Platform App Builder training and Trailhead training within two (2) months of the first day of employment.
• United States Navy working experience, Master Training Specialist (MTS) preferred.
• A Technical degree with experience in Information Technology (IT), software design and development, or applicable US Navy training system experience.
• 3 years of combined relevant experience in IT systems, software development, curriculum development and/or military manpower management.
• Experience with Salesforce or other customer relationship management solutions preferred.
• Direct experience in software development lifecycle with implementation experience.
• Experience capturing requirements through business process modeling (BPM) following industry standards.
• Experience with functional and/or technical aspects of enterprise commercial off the shelf software packages as well as custom developed software and applications.
• Experience with business process analysis.
• Experience with interface development.
• Coordinate the identification of requirements with customers, system assessment teams, test teams, etc. to ensure prioritization.
• Must understand online CRM, HR management, and learning systems.
• Must have strong working knowledge of Microsoft Office products, including Outlook and Teams.
• Must be skilled in data and spreadsheet analysis and presentation of information including graphic software such as PowerPoint and Visio.

SPECIAL SKILLS

• Strong computer skills including business solution software.
• Must have analytical and conceptual thinking skills.
• Must be able to read, write, and speak English fluently.
• Must be able to work in a team environment and be able to work independently with little or no supervision, be exceedingly well organized, flexible.
• Excellent communication and interpersonal skills.
• Strong organizational skills and detail oriented.
• Demonstrated ability to perform diverse duties while operating under time constraints.
• Demonstrated accuracy and thoroughness; monitors own work to ensure quality.
• Excellent customer service skills.
• Basic understanding of Agile Development a plus.

TRAVEL

Travel up to 25% possible, but not anticipated.

DRIVING REQUIREMENTS:

Must have or be able to attain a valid state driver’s license and be insurable on the company’s automobile insurance policy. Driving, with or without accommodation, may be required when traveling for training and/or short occasional amounts of local driving. The expected driving time is less than 25%.

Compliance:

To be considered for this position, all applicants must apply on the company website, https://katmaicorp.com/life-at-katmai/
We are a VEVRAA Federal Contractor
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. https://katmaicorp.com/life-at-katmai/#equal_opportunity

Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i).

Executive Order 11246, as amended, protects applicants and employees from discrimination based on inquiring about, disclosing, or discussing their compensation or the compensation of other applicants or employees.