Food and Beverage Server

Winking Lizard Tavern - Brunswick, OH 44212 6 locations Job details Salary $350 - $850 a week Job Type Full-time Part-time Number of hires for this role 3 Qualifications

• Day Shift (Preferred)
• Night Shift (Preferred)

Full Job Description Winking Lizard Group

Position Description

Job Title : Server

REPORTS TO : Management Team

FLSA : Non-exempt

SUMMARY : Responsible for taking and serving food and beverage orders from guests efficiently in a friendly manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Promptly greets all new tables within 2 minutes of being sat with a smile and sincere and friendly greeting.

Teams up with other servers when taking parties over 10 people.

Alerts fellow team members or a manager when a customer has not been attended to.

Identifies regular guests by name and introduces regulars to management.

Verbally interacts with guests, creating a welcoming and friendly atmosphere.

Monitors age requirements by asking for identification from all guests who appear under 30 years of age.

Maintains knowledge of daily, weekly, and monthly food and beverage specials, including dessert offerings and seasonal menu items.

Suggestively sells appetizers, desserts, the beer tour, and all weekly and monthly food and beverage specials.

Takes guest food and beverage orders and accurately rings the order in the POS system.

Delivers drinks to the table with correct garnish, if needed, in a timely fashion after getting the order from the guest.

Prepares and delivers soups and / or salads within designated time after a guest orders.

Presents all food and beverage items by name when delivering items to the guest.

Uses serving trays to preserve the appearance of food and beverage items.

Checks back with each table within 2 minutes after food is delivered to ensure guest satisfaction.

Prepares and delivers desserts within a reasonable amount of time after being ordered.

Makes certain all food and beverage items for guests are rung in prior to items leaving the expo or bar area.

Pre-bus throughout the guests dining experience by removing trash and dishes, utensils and glassware from the table that will no longer be used.

Completes cash and credit card transactions quickly from the time the guest submits payment.

Anticipates and follows up with guests needs by reading the guest and responds to those needs immediately.

Clears and resets tables to standard in a timely fashion after the guest leaves.

Monitors ticket times for food and beverage items and informs management of issues when necessary.

Helps maintain great atmosphere by immediately informing a manager when a TV has a black screen or when a game ends.

Assists other team members as needed.

Sets restaurant up for success by completing opening, mid, and closing checklists for each shift worked.

Completes daily, weekly, and monthly sidework as designated on a checklist or assigned by a supervisor.

Rolls silverware throughout the shift and informs the DMO when supply has depleted and more needs washed.

Maintains a clean dining room by ensuring tables, chairs, booths and floors are clean during the shift.

Maintains current knowledge of the Winking Lizard beverage program by attending shift meetings and training seminars.

Consistently runs food from expo to guests or host during the entire shift when time allows.

Gets a manager for all guests with a winning Keno ticket, does not pay out any winning ticket amount from tips.

Winking Lizard Group 3.2021 1

Maintains POS equipment by using fingers to ring in food items. Does not use pens, credit cards, and other miscellaneous items to ring in orders.

Properly uses chemicals when cleaning and complies with MSDS regulations.

Completes Alcohol Awareness Certification within 6 months of hire and maintains current certification.

Maintains the Company expectations of performance and behavior as established in the Employee Handbook.

ADDITIONAL REQUIREMENTS :

• Mobility required during the entire shift
• Reading, writing, basic math and excellent verbal communication skills required
• Must be able to speak clearly and listen attentively to guests and other employees
• Responsible, dependable, and flexible in scheduling
• Capable of using point of sales system
• Is a team player
• Able to respond in emergency situations to avoid imminent dangers to self and others

PHYSICAL REQUIREMENTS :

Infrequent Occasional Frequent Continuous

1-2X per shift) (3-12X per hour) (13-30X per hour) (30 X per hour)

Floor to waist Up to 30 lbs

Waist to shoulder Up to 30 lbs

Shoulder to overhead Up to 30 lbs

Carry Up to 30 lbs

Push / pull X

Standing X

Walking X

Sitting X

Bending X

Reaching X

Squatting / kneeling X

Responsibilities and tasks outlined in this document are not all inclusive and may change as determined by business needs.

I have read and understand the contents of this job description and am able to perform all essential functions of the position with or without an accommodation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions without placing undue hardship on business operations.

If an accommodation is required I will submit the request in writing to my management team.

Signature Date

Print Name

Winking Lizard Group 3.2021 2

Job Types : Full-time, Part-time

Pay : $350.00 - $850.00 per week

Physical Setting :

• Casual dining restaurant
Schedule :
• Day shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability
Supplemental Pay :
• Tips
• Tips

COVID-19 considerations :

The safety of our guests and employees is our top priority and we follow all local, state, and federal guidelines.

Application Question(s) :

Experience :

Serving : 1 year (Preferred)

Shift availability :

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location : One location

Apply 6 hour ago

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Last updated : 2024-05-14