Description of the Position:
The Operations Manager II supports the Operations Manager I in maintaining safe and efficient
operations of manufacturing support services in a 24/7 production environment in accordance
with company and customer requirements. Will follow corporate and site-specific Good
Manufacturing Practices and report noncompliance when observed. In addition, the candidate
will observe all company safety rules and assist in enforcement as appropriate.

Responsibilities:
• Oversee day to day operations of manufacturing support services in a 24/7 production
environment
• Identifies legal and customer requirements affecting operations and ensures policies,
procedures and reporting are in compliance.
• Writes and responds to inquiries regarding policies, procedures and operations.
• Advises management on the appropriate resolution of operating issues.
• Promotes a safe environment for the customer's product and workers.
• Provides 100% customer satisfaction.
• Builds a positive team environment by listening to and communicating with all associates.
• Monitors daily compliance with safety procedures.
• Prepares and investigates accident reports.
• Facilitates the maintenance of operational equipment, including preventative maintenance
in order to ensure equipment is maintained and repaired for safe operation
• Prepares various quantitative reports requested by the Facility Manager.
• Provides and/or coordinates training needed to maintain skill levels.
• Interviewing, hiring, and training employees; planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees; addressing complaints and
resolving problems.
• Interface several times daily with customer owned departments to ensure operational
success and customer satisfaction
• Counsel/Mentor supervisors as needed.
• Ensure timely submission of documentation from supervisory team
• Conduct safety and process compliance investigations
• Attend safety committee and other departmental meetings with customer and internal
leadership.
• Set direction for teams via communication with team lead.
• Communicate and update with Operations Manager I and Facility Manager
• Facilitate supervisory staff meetings
• Ensure training compliance
• Ensure compliance with safety reporting and investigation procedures
• On call for in-plant associates via company provided cell phone in case of emergencies.
• Assign work according to customer need
• Ensure that attendance and time off requests are approved timely, support supervisors as
needed
• Ensure that performance reviews are completed in timely manner, and approve reviews prior
to presentation to associates
• Make entries into associate request system as needed
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance
when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Benefits
• Medical, Dental, Vision (short wait period) (multiple options available)
• 401(k) with matching program
• Company paid short term disability
• Paid holidays, vacation, and sick time
• Friendly and Open-Door culture

• Salary Range: 100k - 128k

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