We are seeking a skilled customer service representative to work in our warehouse. The successful candidate will work closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. 3rdShift - 11pm-7am Sun-Thurs Safety of our associates has always been Our #1 priority. We are aggressively responding to COVID-19: * Take temperatures with a no-touch thermometer at the start of the shift * Increased cleaning routines and periodically deep clean * Provide associates with appropriate PPE that includes masks * Maintain an ample supply of antibacterial lotion throughout the building * Practice social distancing * Expect our associates to maintain cleanliness, social distancing, and use PPE Responsibilities: * Daily communication (either email, phone or in-person) with upper management on site * Processing billing and invoicing with tight turnaround times and attention to detail * Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors * Working with customers and internal management to resolve any issues with billing, invoicing, shipping and/or receiving * Other duties as assigned. Benefits: * Medical, Dental, Vision (Options available) * 401K with matching program * STD, LTD * Vacation and sick time * Friendly and Open Door culture * 3 years verifiable customer service experience * Manhattan and SAP Experience * Bachelor's degree in Business or similar discipline preferred; High School Diploma, or GED; or equivalent combination of experience and education * Strong written and verbal communication skills * Outstanding computer and data entry skills as well as proficiency with Microsoft Windows, Word, and Excel * Ability to stand, walk, bend, extend, reach, and twist for long periods of time. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled