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Title : Customer Service Representative
Reports to : General Manager
Customer Service Representative
The Customer Service Representative is responsible for providing every client with a wow experience . As a CSR, you are the face of the company.
The CSR’s purpose is to make every person and dog that walks in feel comfortable, confident, and like a VIP. They are also entrusted to ensure the mission and values are protected and upheld.
Essential Job Functions :
Willing / able to learn new computer programs easily
Very customer service-oriented
Able to use down time effectively
Greets all customers coming into the building
Performs Check In / Check Out and reservation procedures in the POS system
Accepts payment from customers
Takes custody of pets and makes sure they are properly placed in the building
Answers telephone inquiries
Works closely with owner in charge to handle small office tasks
Provides tours of the facility to potential customers when necessary
Responsible for feeding and medicating of all dogs
Provides personal playtimes for dogs when such a service is requested
Takes dogs outside for elimination breaks
Performs body checks on to search for pre-existing conditions and / or injuries
Has the ability to perform the following tasks at the request of the General Manager / Owner
Sanitation of all boarding and daycare accommodations
Monitoring Daycare
Bathing
QUALIFICATIONS : Job Requirements :
Job Requirements :
Education and Experience :
Technical Skills :
Personal Characteristics :
The above statements are intended to describe the general nature and level of work being performed by the employee assigned this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Type : Part-time
Salary : $15.00 - $15.50 per hour
Expected hours : No less than 20 per week
Benefits :
Last updated : 2024-04-27
Full Time
$35k-44k (estimate)
01/02/2024
05/09/2024
The job skills required for Customer service representative include Customer Service, CSR, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.