Position Description:

The Medical Assistant Front Office for JWCH is a full time position under the direct supervision of the Clinic Administrator or Clinic Designee. Within the regulatory scope of practice, the Medical Assistant will assists in the provision of direct patient care by performing routine patient care procedures and technical supportive functions. The ideal candidate will play an important role in providing administrative support, ensuring the smooth functioning of the front desk, and contributing to an efficient patient care environment. Medical Assistants at Wesley Health Care Centers work side by side with our health care teams providing care for patients in a clinical setting. As a Medical Assistant at JWCH, you will have the opportunity to grow your career while helping to improve the lives and health status of the underserved segments of the population of the greater Los Angeles area.

Principal Responsibilities:

1. Greet and assist patients, ensuring a warm and welcoming front-office atmosphere.
2. Register new patients and update existing patient information accurately in the electronic health record system
3. Performs routine (noninvasive) patient care functions as prescribed by licensed health care personnel following established clinic policies and procedures within defined scope of education, training and responsibilities
4. Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter, and peak flow measurement. according to established policies and procedures
5. Performs lab tests, including finger sticks, after appropriate training and verification of competency,
6. Administers immunizations and all medications per provider's order after a licensed health care professional verifies the correct medication and dosage,
7. Performs venipuncture and PPD skin placement. Documents measurement of PPD skin test and reports information directly to the provider or to the Registered Nurse
8. Applies/removes bandages and dressings,
9. Applies principles of aseptic technique and infection control per policy and procedures,
10. Provides basic health information and education to patients using established policies and procedures,
11. Works with patients on self-management goal as defined in the case management contract and/or under the direction of a licensed health care provider.
12. Performs routine clerical functions as assigned
13. Takes and routes phone calls timely and efficiently
14. Schedules routine and follow-up appointments
15. Accurately files all patients’ labs, X-ray, EKG results and other documents after the provider has seen and signed off the information.
16. Keeps patient exam rooms and work areas clean and stocked.
17. Maintains confidentiality at all times.
18. Participates in assigned staff and other meetings, including quality improvement, case conferences and in-service meetings,
19. Participates in all safety programs, which may include assignment to an emergency response team,
20. Performs other duties and tasks as may be required or assigned.

Requirements:

1. High School Diploma or GED
2. Graduation from an accredited Medical Assistant school with a current MA certificate
3. Verification of appropriate hours in approved Medical Assistant course to perform venipuncture
4. Current BLS certificate from the American Heart Association
5. Strong organizational and multitasking abilities to manage front-office responsibilities efficiently.
6. Two years’ experience in an ambulatory clinic preferred
7. Bilingual (English/Spanish) preferred.

*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.

Employee Benefits

JWCH Institute, Inc., offers competitive salaries for all positions. Employees working 30 hours per week or more are provided a monthly allowance which can be used towards medical, dental, and vision premiums. The agency offers sick leave, vacation time, 13 paid holidays, 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, short term and long tern disability plans, life insurance policies, employee parking and more !

Wesley Health Centers JWCH Institute is an Equal Opportunity Employer!