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Summary
The Assistant Manager (AM) supports the DM in leading all departments within their assigned dispensary to ensure delivery of an exceptional customer experience while maintaining a positive team culture. This role is a crucial liaison between in-store staff and upper management. This position also assists in overseeing customer service, cash and inventory management, medical and security teams, and team member training and development.
Essential Functions and Responsibilities
People Management Responsibilities
Sales and Operations Management Responsibilities
? Ensures all staff are trained on dispensary SOPs and state compliance protocols
? Ensures relevant legislative and procedural changes are communicated and trained to dispensary staff
? Maintains knowledge on all aspects of the medical cannabis industry to ensure customers are
benefitting from current and effective cannabis practices
? Supports the DM is achieving individual and dispensary KPI’s including but not limited to sales,
customer service, inventory levels, payroll, and overall profit metrics
? Provides feedback to DM, marketing, and Inventory Coordinator regarding local product markets
and inventory trends
? Makes suggestions to DM on improvements to business processes and practices
Inventory Management Responsibilities
? Supports accurate and efficient inventory tracking based on system metrics and results
? Ensures SOP compliance personally and amongst staff to promote reporting consistency, mitigate
loss, and achieve state compliance
? Communicates need for adequate stock levels, proper product assortment, and consistent
replenishment planning
? Makes suggestions to DM and Inventory Coordinator for products, specials, and campaigns.
Cash Management Responsibilities
? Ensures cash in store is regularly counted, cross-checked, and balanced
? Ensures cash tracking procedures are followed to mitigate potential loss
? Reports variances to DM and assists in the prompt investigating and resolution of cash related issues
? Holds the dispensary team accountable for consistent and accurate cash handling and ensures that
the team is following processes and procedures designated by the Justice Cannabis Co.’s Financial Controller
Safety, Security, and Compliance Responsibilities
? Ensures safety and security standards are consistently upheld
? Partners with security team to proactively identify and mitigate potential risks to personnel and
property
? Ensures all team members act in accordance with all safety, security, and compliance protocols
Cultural Responsibilities
Qualifications
Education and Experience
Computers and Technology
Leaflogix, Veriscan, Microsoft office, and Metrc, and others used to facilitate medical marijuana sales
Work Environment and Physical Demands
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into cabinets and displays to show and review product. Ability to maintain a stationary sitting or standing position for up to eight hours in a day based on business needs and sales volume; and, ability to bend and retrieve products from lower shelves. This role also enters information into sales and tracking systems requiring hand dexterity and the ability visually verify correct product information.
Full Time
$96k-121k (estimate)
05/11/2024
07/10/2024
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