Job purpose

The Receptionist is responsible for handling a variety of administrative support tasks, including answering phones, responding to emails, receiving visitors, and answering program-specific questions. 

Duties and responsibilities

Overall responsibility: 

• Serve as an ambassador of JustHoop demonstrating our mission and values in a positive and professional manner and acting as a role model of the JustHoop Brand.
• Answer and direct phone calls in a polite and friendly manner.
• Answer and direct emails in a polite and professional manner.
• Welcome visitors in a warm and friendly manner, and answer any questions visitors have.
• Maintain reception area and all common areas in a clean and tidy manner at all times.
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer.
• Keep detailed and accurate records of visitor requests and of calls received.
• Receive deliveries; sort and distribute incoming mail.
• Take inventory of supplies and restock as needed.
• Make sure the bathrooms are clean.
• Make sure the recovery area is organized.
• Pick up the gym between classes.
• Help the coaches with prep work.
• Manage opening and closing of facility as needed.

Qualifications

• High school diploma or GED. 
• Prior experience as a receptionist or in a related field.
• Maintain high energy and enthusiasm. 
• High standard of ethics and integrity.
• Excellent communication, organizational and interpersonal skills. 
• Ability to remain calm in stressful situations. 
• Patient and understanding.
• Excellent attendance. 
• Some competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.

Working conditions

This position will work in an office environment. 

Physical requirements

Essential functions of this position require: lifting, manual dexterity, large motor skills, ability to communicate.

Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting only occasionally, walking and standing are required regularly, incumbents may be required to kneel, crouch/squat, crawl, climb, stoop, turn/twist, balance, reach, or handle

Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem solving skills are important.