Do you enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations? Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Product Manager in the Client Service & Implementation (CS&I) Onboarding and Servicing Product Line team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.Job responsibilities Develops a product strategy and product vision that delivers value to customers Strategy Development - Work with senior executives to develop the strategic vision and roadmap for onboarding, product, and service. Lead the development of forward-looking recommendations to realize the business's vision Drive competitive assessments including peer to peer benchmarking and market disruptors Establish and review key strategic priorities, translating them into actionable and measurable plans with clear deliverables Lead the development of compelling business cases to support the organization's multi-year planning process Client Experience Design -Support the team in conducting deep dive assessments of current state and future state with SMEs Identify opportunities and capabilities to create an industry-leading onboarding experience that exceeds client expectations Support the team's objective to build a model which supports low-friction/low-effort onboardings across a variety of use cases where speed to onboard meets market demand Strategic Program Delivery - Collaborate with stakeholders and work with cross-functional teams in the assessment of new opportunities and initiatives Ensure business cases for new initiatives are aligned with the group's strategy, understand the benefits they would provide, and mitigate risk of subsequent delivery failure As initiatives move through their natural lifecycle, ensure a seamless transition from concept through initiation and delivery execution Required qualifications, capabilities, and skills 5 years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Innovative mindset Exceptional communication skills, both written and verbal, able to present complex concepts effectively A highly developed collaborative nature A broad thinker who is able to consistently step up to reflect the big picture and drill down into detail to ensure big picture ideas are attainable Strong leadership and influencing skills, able to take others on a visionary journey Comfortable working with multiple stakeholders Proven track record in strategic program development and executionPreferred qualifications, capabilities, and skills MBA Demonstrated prior experience working in a highly matrixed, complex organization Experience in the use of multiple program methodologies - underpinned by industry accepted qualifications such as PMP, Design Thinking, Agile, etc.