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Financial management tools should demonstrate the same care and craft as consumer software, designed with contemporary user- and human-centered practices. Experience Researchers demonstrate a higher than usual degree of user empathy and will be able to tell a compelling story about the motivations and intentions of our users, inspiring all stakeholders towards “Aha!” moments.
As a Sr. User Experience Researcher in Small Business Payments,you will scope and craft research strategy, conduct research, and deliver actionable insights. As a Experience Researcher, you are part of multi-disciplinary teams, including Product Designers and Content Designers, committed to designing the future of banking. You are also expected to participate in cross-functional collaboration with Product Managers and Engineers. We expect you to have strengths in the core user research parts of this process, and a desire to continually broaden and improve your skills.
Job Responsibilities
Required Qualifications, Capabilities and Skills
Preferred Qualifications, Capabilities and Skills
Full Time
Banking
$59k-82k (estimate)
03/03/2024
05/02/2024
jpmorganchase.com
MCKINNEY, TX
>50,000
1968
>$50B
Banking
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
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