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Product Lead - Payments - Executive Director
$188k-233k (estimate)
Full Time | Banking
2 Months Ago
JPMorgan Chase is Hiring a Product Lead - Payments - Executive Director Near Jersey, NJ
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in Client Service & Implementations, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
- Oversee the product roadmap, vision, development, execution, risk management, and business growth targets
- Lead the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Coach and mentor the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Own product performance and is accountable for investing in enhancements to achieve business objectives
- Monitor market trends, conducts competitive analysis, and identifies opportunities for product differentiation
- Execute across several work-streams delivering CS&I’s Set Up and Maintenance capabilities and experience for CB and CIB Payments middle office whilst ensuring strategic design and integration services across various parts of the CS&I ecosystem.
- Drive objectives, key risks, and metrics to measure the success of the onboarding platform
- Self-starter who loves to own things end-to-end and makes things happen amidst competing priorities and tight deadlines.
- Develop user journeys and related artifacts that help communicate persona-based experience, and document business process modelling activities for future reference
- Maintain ongoing proactive partnership with technology team members to ensure business demands are understood and delivered in an agile manner within agreed upon timeframes
- Ensure the quality of all delivery across both agile and back-office operating models, with ability to dive into daily stand-ups, validate controls & testing procedures, lead incident management and problem resolution with urgency; understand software engineering methodologies, and optimize performance, stability, and customer experience across an extremely complex and comprehensive tech stack.
Required qualifications, capabilities, and skills
- 8 years of experience or equivalent expertise delivering products, projects, or technology applications
- 5 years of experience managing product or technology development teams with demonstrable and measurable results.
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Experience with technology, digital transformation and modernization of architecture and methodologies
- Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
- Critical thinking and problem solving skills
- Experience with user-oriented approach to problems and product management or design, focusing on software products and technologies.
- Ability to work with senior management and respond quickly; ability to partner with internal partners and leverage internal resources
- Prior experience managing a large global, multi-disciplinary group and solving international or region-driven challenges
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
- Should demonstrate a commitment to quality and attention to detail
- Significant experience building complex business and execution
- Ability to handle multiple assignments and be proactive in a fast-paced environment, while remaining calm under pressure
- Knowledge of treasury services, payments, corporate/commercial banking and client service/implementations functions and platforms
- Experience / Knowledge of JPMorgan Chase platforms and architecture a plus
- Superior judgment to mitigate risk and foster an environment where risk/control issues are escalated and creative solutions are identified
Job Summary
JOB TYPE
Full Time
INDUSTRY
Banking
SALARY
$188k-233k (estimate)
POST DATE
03/11/2024
EXPIRATION DATE
06/08/2024
WEBSITE
jpmorganchase.com
HEADQUARTERS
MCKINNEY, TX
SIZE
>50,000
FOUNDED
1968
REVENUE
>$50B
INDUSTRY
Banking
Related Companies
About JPMorgan Chase
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
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