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Merchant Fraud Prevention Product Associate - Payments - Senior Associate
$83k-112k (estimate)
Full Time | Banking 2 Months Ago
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JPMorgan Chase is Hiring a Merchant Fraud Prevention Product Associate - Payments - Senior Associate Near Tampa, FL

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in JP Morgan Payments Trust & Safety, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development 
  • Aligns with cross-functional partners to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs
Required qualifications, capabilities, and skills
  • 3 years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Experience in working and aligning with cross-functional internal and external stakeholders towards the common objective
  • Experience in developing and managing product documentation leveraging tools such as Word, PowerPoint, Excel, Visio etc.
Preferred qualifications, capabilities, and skills
  • Passionate about Product Management frameworks, critical thinking, and problem solving
  • Exceptionally strong presentation and communication skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience with Merchant services, Fraud Prevention and/or Payments products and services
  • Strong understanding of e-Commerce and Corporate business models (e.g. B2B, B2C, B2B2C)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$83k-112k (estimate)

POST DATE

03/05/2024

EXPIRATION DATE

05/02/2024

WEBSITE

jpmorganchase.com

HEADQUARTERS

MCKINNEY, TX

SIZE

>50,000

FOUNDED

1968

REVENUE

>$50B

INDUSTRY

Banking

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About JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran. More
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