16 Channel Marketing, Associate Jobs in Columbus, OH
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JPMC Candidate Experience page is Hiring a Channel Marketing, Associate Near Columbus, OH
As a Marketing Associate within the Marketing Channel Delivery and Fulfillment - Campaign Management team, you will provide guidance and support to multiple teams and lines-of-businesses across the firm by answering the ongoing volume of customer/banker questions that are sent in daily to the team’s email research box. You will be a point of contact for multiple frontline teams where you will also help to promote awareness, ensure compliance with policy and procedure, and build and distribute training materials. The ideal candidate will be able to identify patterns and trends from multiple listening posts, shared findings, and influence change.
Job Responsibilities:
- Review, research and respond to customer and banker email feedback in a prompt, courteous and professional manner
- Able to identify issues and patterns within the email volume and to raise concerns/opportunities immediately
- Partner with key stakeholders across the firm to promote awareness, ensure compliance with policy and procedure, and build, update and distribute reference materials
- Identify opportunities for continued customer and banker education
Required Qualifications, Capabilities and Skills:
- 2 years’ experience working in customer support role specifically in the Branch or Customer Care environment
- Excellent written and verbal communication skills as to be able to express information clearly and accurately
- Ability to multi-task in a fast-paced environment where changing priorities is common
- Must be a self-starter with a strong work ethic who craves always improving the customer/banker experience
- Ability to work as part of a team with the desire constantly learn and be curious
- Ability to always maintain a positive mindset and professional attitude
Preferred Qualifications, Capabilities and Skills:
- Bachelor’s degree in Marketing and 2 years’ experience working in customer support role specifically in a branch or customer care environment
- Ability to recognize patterns and determine potential problem spots versus training opportunities
- Experience working directly or supporting business banking OR investment/brokerage products
- Analytical skills and experience to turn data into strategic and operational insight
Job Summary
Full Time
$65k-93k (estimate)
03/05/2024
05/04/2024
The job skills required for Channel Marketing, Associate include Insight, Verbal Communication, Analytical Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Channel Marketing, Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Channel Marketing, Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Channel Marketing, Associate positions, which can be used as a reference in future career path planning. As a Channel Marketing, Associate, it can be promoted into senior positions as a Digital Marketing Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Channel Marketing, Associate. You can explore the career advancement for a Channel Marketing, Associate below and select your interested title to get hiring information.
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