Position Description:Ryerson has an opportunity for a Sales Operations Manager position. As a Sales Operations Manager you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Manager role is critical for our speed-to-quote, technology, and transactional growth initiatives.
The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.
Roles and Responsibilities:
* Leadership and development of the sales operations team
* Goal setting, Key Performance Indicators, and regular performance reviews for the team
* Communication and partnership with Customer Experience Manager and Customer
Experience Representatives
* Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
* Developing and implementing industry leading internal and external supply chains
* Possess the skillset to wear many hats and pay great attention to detail
* Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
* All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Position Requirements:* Bachelor's degree preferred
* 5 years in the metals industry experience and sales preferred
* Excellent professional written, verbal and interpersonal communication skills required
* Ability to multi-task and prioritize in a rapidly changing environment
* Positive attitude, goal-oriented, and driven by excellent customer experiences
* Flexible and solutions-oriented
* High degree of business ethics