Joseph Chevrolet is Hiring a Service Advisor Near Cincinnati, OH
For more than 50 years, Joseph Chevrolet has been a family owned, premier automotive dealer in the Greater Cincinnati Area. Joseph Chevrolet features A vehicle sales, parts/service center, and a on premises body shop. At Joseph Chevrolet we believe that "today's your day" and we are currently seeking qualified candidates to join our highly successful TEAM. Joseph Chevrolet is looking for an individual who can deliver top notch customer service. Service advisors identify the need for, sells, and schedules service work. Responsibilities
Initiate automotive service and repairs by ascertaining vehicle performance problems and service requests
Contacting your guests twice per day
Verify warranty and service contract coverage.
Develop estimates.
Write repair orders.
Serve as a communicator and Liaison between guests and Technicians.
Ensure customer needs are understood by Technicians.
Ensure needs and recommended services/repairs are understood by your guests.
Refer to service history, inspect vehicle, and recommend service to clients, identify repeat repairs for expeditious conclusion in customer's best interests.
Requirements
High School Diploma or GED Equivalent
Valid and clean Driver's License
Excellent verbal and written communication skills
Ability to function as part of a team and work independently
Willingness to learn and take direction
Ability to multi-task in a fast paced environment
Experience in customer service
Professional personal appearance
Ability to meet company's production and quality standards
All applicants must be able to pass pre-employment testing: background check and drug test
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment.